Conflict Resolution: Improving Trust & Collaboration in the Workplace for Teams
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This event is eligible for SHRM credits. To receive the SHRM code, please attend the event live.
The most efficient way to resolve conflict in the workplace is to have systems in place that do so long before conflict arises.
In this chat, team leaders and team members will...
This event is eligible for SHRM credits. To receive the SHRM code, please attend the event live.
The most efficient way to resolve conflict in the workplace is to have systems in place that do so long before conflict arises.
In this chat, team leaders and team members will gain value from shared insights for developing the communication tools necessary for improving trust & collaboration and co-creating a thriving team culture.
In this chat you’ll learn:
- Why proactive conflict resolution is better than reactive conflict resolution
- How co-creating a culture statement & core values enhance your DEIB & conflict resolution practices.
- How values-based conflict resolution improves trust & collaboration
Meet The Speakers
Maryella Marie [she/they] is a liberation facilitator, multimedia producer, & Master of Ceremony who has spent over a decade working with diverse technologists, independent artists, and divergent innovators across the globe to deepen their audiences’ emotional intelligence.
You can find her work and offerings on Grow Dialogue and The Positive Force Team where she curates and produces multimedia projects centered around emotional intelligence, belonging, and creative leadership; as well as facilitates collaborations between artists and organizations in the Americas in order to build bridges and inspire positive social impact.
Dr. Sundiata Soon-Jahta (he/him) is a specialist in Anti-Oppression, D.E.I.B, Change Management, Conflict Resolution, Leadership Coaching & Collaborative Culture Facilitation.
With a doctorate degree in organizational leadership and over 20 years of experience as an entrepreneur, educator, social change agent, and organizational leader in the clothing, telecom, energy, education, real estate, non-profit, and tech startup industries, his consultation and facilitation work are informed by both theory and practice.
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Q&A
Q&A guidelines-
How to break the walls within the company if the higher ups always think that the employees are always scheming things to try to "steal money" from the company?
By: Elizabeth, Motion GraphicsPosted on 2023-01-31 -
How to deescalate an already heated conversation in the workplace?
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How much information in one session is recommended when training employees on DI conflict resolution.
By: KatrinaPosted on 2023-01-31 -
How would you overcome negative employees who are too emotional to listen?
By: LorenaPosted on 2023-01-31 -
What training does a focus group need to conduct a session? What resource(s) are available to help organizations establish internal focus groups?
By: TreniesePosted on 2023-01-31 -
How can you advance your DEI Strategy within your organization when there is a portion of colleagues who identify DEI as a political movement and push back on companywide initiatives or DEI priorities?
By: Chelsey, DEI & Talent Development ConsultantPosted on 2023-01-31 -
How do you mend trust that is broken?
By: KarenPosted on 2023-01-31 -
I'm a team lead and knowing how to prevent conflict is always a struggle. Here to get some advice.
By: LeilaPosted on 2023-01-31 -
Conduct team-building activities
By: VincentPosted on 2023-01-31 -
A college access organization has "love our students" as a value. Aware of the many ways that "love" has been used to manipulate people (coming out of trauma-informed teachings), including...
By: Dr. Rónké, DEIBPosted on 2023-01-31 -
how to open others to considering alternative solutions
By: RickPosted on 2023-01-31 -
How do you get people to understand that not all conflict is bad?
By: AnnPosted on 2023-01-31 -
I'll ask at the time of the event.
By: AmoiPosted on 2023-01-31 -
How do I create a safe space?
By: MonicaPosted on 2023-01-31 -
How does proactive conflict resolution interact with restorative justice when conflict does occur?
By: ArianaPosted on 2023-01-31 -
Will training materials be available after the workshop?
By: DeandraPosted on 2023-01-31 -
No questions at registration. Yet.
By: JeannePosted on 2023-01-30 -
Can influencing change and challenging the status quo be confused as a non collaborator and/or someone that might not be trustworthy? If so, how do you recommend dealing with this, as the person...
By: KelliePosted on 2023-01-30 -
What would be your top suggestion for teams wanting to create DE&I committees or ERG groups within their Org?
By: ErinPosted on 2023-01-30 -
None specific at this time
By: JenniePosted on 2023-01-30 -
Suggestions for initial introductions with a new company when working remote? Who should introduce you to the remote team?
By: CatherinePosted on 2023-01-30 -
When reflecting on the concept of psychological safety, what are the best steps forward for ensuring that outreach and engagement are rooted in both equity and inclusion?
By: BrittneyPosted on 2023-01-30 -
How do you resolve conflicts with inequitable power dynamics in a way that fosters a culture of equity and belonging?
By: JenniferPosted on 2023-01-30 -
How would you encourage front line managers to resolve DEI related conflicts in their locations?
By: AllenPosted on 2023-01-30 -
What are the most effective ways to train management on these skills?
By: MelaniePosted on 2023-01-30 -
What advise do you have for moving forward from an uncomfortable conversation with your manager about how they can support you better?
By: Rebecca, Inclusion & Diversity Program ManagerPosted on 2023-01-30 -
Best actions to encourage productive conflict?
By: SarahPosted on 2023-01-30 -
What is the best approach to being proactive if you are not aware that a conflict exists?
By: ElizabethPosted on 2023-01-30 -
If you see a misunderstanding or minor issue among your Team or Peers, how does one gracefully address it before it escalates into something bigger or goes off on tangents?
By: CJ, Historical ResearcherPosted on 2023-01-30 -
Can you touch on how to handle difficult conversations around compensation?
By: AimeePosted on 2023-01-30 -
No questions at this time
By: NoraPosted on 2023-01-30 -
How to you demonstrate trust when you leaders may not?
By: MelaniePosted on 2023-01-30 -
Suggestions for creating engagement in an environment where there is already a lack of trust.
By: Dr. Dana L.Posted on 2023-01-30 -
What are some creative ways to build trust in a fully remote environment?
By: MarkPosted on 2023-01-30 -
No question at this time
By: CarlosPosted on 2023-01-30 -
How do we initiate these conversations with those that have never experienced oppression?
By: AnitaPosted on 2023-01-30 -
How do you resolve conflict with individuals in a Neurodivergent and Mental Health community when race comes into play and you yourself are a white person. How do ensure you're being fair in still...
By: Taylor, Strategy managerPosted on 2023-01-30 -
What is the best way to resolve a work conflict between two peers without involving a manager.
By: Natasha, Technical Training EngineerPosted on 2023-01-30 -
What are the sources of biggest conflict?
By: FrancesPosted on 2023-01-30 -
How do you encounter statements from certain people when they say DEIB is a hoax?
By: SadatPosted on 2023-01-30 -
Tips for the practice of calling in
By: Damaris, CoordinatorPosted on 2023-01-30 -
Can we get copies of slide?
By: MeribePosted on 2023-01-30 -
How important is it to educate minorities about DEIB as a mindset or set of actions that not only EFFECTS them, but that should be REFLECTED by them as well?
By: English S., Principal ConsultantPosted on 2023-01-30 -
How do you encourage individual contributors to lead from the bench and also what are the top three concepts when building a new team culture
By: ChasePosted on 2023-01-30 -
How impactful is emotional intelligence in coflict resolution?
By: KPosted on 2023-01-30 -
What can a company do to support our employees in DEIB conflict resolution?
By: MeganPosted on 2023-01-30 -
No questions right now
By: ⭐DebbiePosted on 2023-01-30 -
just excited to learn more about this topic!
By: MonicaPosted on 2023-01-30 -
Handling conflicts/disagreements with inexperienced management personnel
By: OliverPosted on 2023-01-30 -
How to determine which conflicts need to be addressed
By: DinaPosted on 2023-01-30 -
What is the best way to navigate a conflict with your direct manager?
By: TyeshaPosted on 2023-01-30 -
What has been your most successful strategy, approach or tool?
By: KatrinaPosted on 2023-01-30 -
How do you approach a team member who is not willing to admit that there is a conflict and it needs to be discussed?
By: Ioana, Social Media Community ManagerPosted on 2023-01-30 -
What are the best tips to give new managers on handling conflict at a local level?
By: JenniferPosted on 2023-01-30 -
How do you consider people's identities when navigating conflict resolution?
By: HongPosted on 2023-01-30 -
How do you build rapport as a new member of a long-standing team?
By: Shatae', Program SpecialistPosted on 2023-01-30 -
What is the best way to re-establish trust amongst team members once it has been broken as a result of a conflict?
By: ShataviaPosted on 2023-01-30 -
Research tells us we need diversity in team members in order to be a high performing team. With this brings conflict as we all bring different perspectives to the table. How do we handle these...
By: JyotiPosted on 2023-01-30 -
Will there be any role play / situations during this event? Perhaps between the two SMEs?
By: LisaPosted on 2023-01-30 -
How can you help encourage people to see conflict as a potential positive?
By: EmilyPosted on 2023-01-30 -
I look forward to hearing more
By: CarolynPosted on 2023-01-30 -
How do you resolve conflict in a culture where leaders pull rank?
By: JessicaPosted on 2023-01-30 -
thank you for hosting this!
By: CamillePosted on 2023-01-30 -
How do you get leadership buy in?
By: RachelPosted on 2023-01-30 -
What is the most important takeaway of the session?
By: DominiquePosted on 2023-01-30 -
What needs to be considered when improving trust and collaboration in a dispersed team i.e. different locations, timezones, cultures, languages, especially where they are hybrid or fully remote.
By: PaulaPosted on 2023-01-30 -
How can I demonstrate the value of including training like this into the workday of our teams?
By: Emily, Career ServicesPosted on 2023-01-30 -
How does conflict resolution need to change in the virtual environment (as opposed to in person)?
By: NiamhPosted on 2023-01-30 -
Looking for guidance on establishing a complaint process.
By: CherylPosted on 2023-01-30 -
How to maintain a culture of trust with pseudo transformational leadership?
By: RichardPosted on 2023-01-30 -
Please share suggested strategies for building trust.
By: JanPosted on 2023-01-30 -
What constitutes a great team?
By: Monta sirPosted on 2023-01-30 -
How do we build trust with those who have internalized their superiority over others, act upon that superiority, and come from that view point in their actions at work?
By: MatthewPosted on 2023-01-27 -
How do you recommend working with a colleague when you have a 1:1 conversations to address your concerns and they say one thing to you directly in the private conversation and then take the...
By: Andrea, Operations System ManagerPosted on 2023-01-27 -
I think failing to identify conflict is a problem. Is there such a thing as being desensitized to workplace conflict and if so, how does one tackle it as a necessary step towards finding a...
By: RosemaryPosted on 2023-01-27 -
Best advice to get others to compromise?
By: AllisonPosted on 2023-01-27 -
How can you initiate a safe conversation if your workplace culture is not set up where it is okay or acceptable to speak up? .... and .... How can a person deal with workplace bullying if they are...
By: MargPosted on 2023-01-26 -
I am trying to help a few younger new managers learn to cooperate between their departments for the best results for the company. Any suggestions?
By: Elizabeth, HR ManagerPosted on 2023-01-26 -
How are conflicts resolved when the root is a power struggle?
By: BeaPosted on 2023-01-26 -
How do you address or react to someone with authority or influence you have to work with is not open or willing to resolve a conflict/disagreement?
By: ShantellePosted on 2023-01-26 -
As a leader of a team what's the best way to resolve conflict without "outting" someone or making someone feel attacked? What's the best way to resolve conflict with someone who is very...
By: AliyahPosted on 2023-01-23 -
How do different personalities, experiences gel together on a team to accomplish a common goal? Thx
By: VictoriaPosted on 2023-01-23 -
I have a team with a lot of history of unproductive behaviors and conflict. I’ve been working to dissolve the cliquish atmosphere and entrenched conflict but haven’t had much success. What advice...
By: KathyPosted on 2023-01-22 -
How can one find out how a workplace actually values collaboration and trust while in the job search/interview process?
By: SierraPosted on 2023-01-20 -
How to practice principled struggle with people who TALK ABOUT IT, but get defensive when critical questions are posed or growth area feedback is given (people conditioned to be passive aggressive)?
By: EboniPosted on 2023-01-20 -
What advise can you give to a new employee regarding conflict resolution?
By: Mary, Special AssistantPosted on 2023-01-19 -
How would you encourage Senior Leaders to foster trust with employees?
By: TammyPosted on 2023-01-19 -
How do you improve trust in decision making across all levels of a company, especially at the bottom of your org structure?
By: AmandaPosted on 2023-01-18 -
What advice do you have for conflict resolution in the workplace tactics for someone who is new to a company?
By: Sandy, UX DesignerPosted on 2023-01-16 -
Will this be recorded?
By: Sydney, Cal Student Central AdvisorPosted on 2023-01-16 -
There's a fine line between being positive & proactive and what someone can interpret as being passive-aggressive...any tips on how to avoid that?
By: BriPosted on 2023-01-13 -
How do you build values into internal communication strategies in order to facilitate strong culture development?
By: MelodyPosted on 2023-01-08 -
What are some recommended strategies for improving trust where admittedly, the previous environment caused the erosion?
By: KerryPosted on 2023-01-04 -
What are top three actions needed to build effective collaborative teams?
By: NanettePosted on 2023-01-04 -
How would business leaders ensure employees gain indestructible skills that builds a cohesive workforce.
By: JosephPosted on 2023-01-04 -
How do you repair a relationship with a coworker that has festered into mistrust and bitterness?
By: Jeannette, Histology TechnicianPosted on 2023-01-02 -
How can one rebuild trust in an organization in leadership that is selfish and performative?
By: MEND Consulting, HR Diversity SpecialistPosted on 2023-01-02 -
What recommendations do you have for building rapport when you're new to an existing team?
By: DebbiPosted on 2023-01-01 -
What role does leader vulnerability play in trust and collaboration?
By: LauriePosted on 2022-12-27 -
In a work environment where we are a self-driven team with a rather flat organization, how do I keep trust when I do need to make decisions that not everyone supports, or need to make a decision...
By: Kristianne, Assistant DirectorPosted on 2022-12-27 -
What is the best tip for workplace collaboration?
By: NickPosted on 2022-12-26
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