Communication doesn’t have to be uncomfortable. Conflict doesn’t have to be chaotic. Whether you're resolving tension, building meaningful connections at work, or trying to keep your peace under pressure, how you respond in challenging moments is what sets you apart.
Emotional intelligence (EI) helps you show up steady, grounded, and ready. It’s the skill that keeps you connected when things get uncomfortable—and helps you lean in when others might shut down.
This Chat and Learn is your practical guide to using EI in real time personally and professionally. Every interaction is an opportunity to flex your superpower and EI helps you show up with confidence, clarity, and compassion.
Join Michelle Howard, Belonging & Employee Experience Director at Vizient, Certified Emotional Intelligence Trainer and Master Facilitator for this dynamic interactive conversation.
Belonging & Employee Experience Director, Vizient
Michelle Howard is the Belonging & Employee Experience Director at Vizient, Inc. and enjoys building relationships while supporting individuals in their personal and professional lives. Michelle has her D&I certification from Cornell University, is a qualified IDI administrator, Master Trainer/Facilitator, and a Certified Emotional Intelligence Trainer.
Michelle is a Louisiana Tech University alumni with degrees in Computer Informational Systems and Business Technology. As a resilient Belonging practitioner, she uses her expertise to create psychologically safe environments and encourage dialogue.
She currently resides in Palmer, TX and is a proud New Orleans native, the oldest of nine children, a wife and mother of 4 (ages 5, 18, 21 and 23.) Michelle believes her responsibility is to be a resource for others, whether it’s leadership development, belonging, or enriching employee experiences throughout organizations.
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