Question by Banke, Customer Support Representative asked on 2022-10-27
I have worked as a customer service representative for over 5 years with different companies. I feel I can have a different career path and I have enrolled in some professional courses, finished and gotten my certificates but it seems harder than I expected in getting into other job roles. Please can you advise on how to proceed on getting a better job as I don’t want to limit myself in just the CSR role.