Job Type
Full Time
Job Details
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
This is a remote position. Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.
Your future team
Our People Operations team is comprised of people with backgrounds in Program Management, HR Ops Quality, Soc & SOX compliance specialists.
We're hiring a Data Analyst, People Operations, reporting to the Service Delivery Manager. You are a Data Analyst with a background in Data Analytics & MIS reporting.
What you'll do- Develop Tableau Dashboards for People Operations
- Redesign Existing Tableau Dashboards with a fresh UI. Hence, we prefer someone with Tableau Designer experience
- Create associate level productivity dashboards which should include all the work ops do
- Analyse data to ensure that trends are understood and highlighted to aid decision-making and to enhance service delivery
- Conduct ongoing (daily, weekly, ad hoc) root cause analysis of Service level agreement, staffing, and other relevant metric failures to lead process improvements within Operations
- Develop weekly, monthly reporting
- Develop Capacity Utilization Plans, BCP and build forecasting metrics for leadership
- Work with Data Engineering and BI teams to acquire structured data required for analysis
- Partner with different ops teams on auditing work and build improvements/automations, to reduce manual work
- Analytical story-teller with 4 to 6 years of experience in MIS reporting or Workforce Management style of work
- Knowledge of Tableau, Power BI, Atlassian Analytics and any other reporting tools
- Knowledge of Figma and any other designing tools would be a great addition
- Knowledge on Jira and Jira admin configuration
- Knowledge on Atlassian Analytics will be a great addition
- Proficient in SQL, R Language, forecasting methods, Microsoft excel (can write advanced macros), Google Sheets (build advanced automations using app integrations)
- Great to have Python experience to build custom tools
- Knowledge of Workato and ability to write custom automation scripts
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
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