Specialist Account Executive - Service Cloud, West
Onsite
Indianapolis, IN, United States
Indianapolis, IN, United States
Full Time Posted 2 days ago
Job Type
Full Time
Job Details
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. As a Cloud Account Executive within the Service Cloud team, you would be responsible for selling the world's #1 platform application for Service, which is the fastest-growing application solution at Salesforce. You will be specifically targeting the accounts in the Financial Services verticals in the west region in India.You will work in partnership with the existing account owners and will carry quota for the Service Cloud product sales. The Account Executive will formulate and implement a Service Cloud sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and developing new customers in the space. This role will work both inside of large existing accounts as well as prospect and hunt to build new relationships in a set of assigned named accounts.Your Impact:
- You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
- You will collaborate with customers on the Salesforce Service Cloud to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations.
- You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.
- Develop and implement successful Service & Support sales campaigns for clients contact/call/service centers
- Personally create new leads from prospecting efforts and assist others to thoroughly qualify leads & sales opportunities Leverage business from new & established relationships.
- Strategize, negotiate & close business
- Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needs
- Background selling Customer Service, Call Center solutions or Field Service.
- Software / Saas Solution selling to the above mentioned Industry verticals will be an added advantage.
- Minimum 10 years plus of experience with selling technology solutions
- Experience managing and closing complex sales-cycles.Prospecting Skills Consultative/Solution focused selling experience
- Strong background selling software/SaaS with outstanding quota attainment history and track record
- Objection Handling Skills, Discovery Skills, Planning and Closing Skills
- Consistent overachievement of goals
- Good written, verbal, and presentation skills
- Be creative with strong problem-solving skills and the ability to succeed in a fast-paced environment
- Background working with a CRM system
- Ability to work well as part of an extended sales team
- Health, Life, Trauma and Income Insurance
- Monthly Wellness Allowance
- Flexible Time off & leave policies
- Parental benefits
- Perks and discounts
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