Full Time
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Job Type

Full Time

Job Details


Welcome to the world of land-based gaming. Light & Wonder’s gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

The Supplier Quality Engineer shall provide quality support to the supply chain operations, ensuring the integrity of components and that products purchased from suppliers meet Light & Wonder engineering requirements. The individual will aggressively drive quality improvements; ensure company standards are adhered to, and drive organizational initiatives towards achieving “zero defects” performance. The individual will foster cross functional support to implement process improvements and problem-solving efforts for the supply base, to focus on protecting and improving incoming product quality. The individual will also drive Supplier Quality performance improvement via onsite assessments, quality scorecard communication, and provide performance data to suppliers on a regular basis.

Essential Job Functions:

  • Processes non-conformance activities and supplier corrective action reports, when necessary, by using analytical skills and driving a 8D problem resolution approach and 5 Why root cause analysis from suppliers
  • Support L&W production line and supplier related customer issues by reporting and managing resolution through existing reporting systems (Oracle, Salesforce, etc)
  • Reduce quality non-conformances and cost of poor quality, through the use of quality tools (Root Cause Analysis, 8D, Lean, Six Sigma, and KPI) and validate improvements through defined measurements.
  • Proactively and effectively work with suppliers to minimize ongoing quality/performance issues by requesting and reviewing SCAR submissions from suppliers to ensure appropriate resolution of issues and by maintaining a regular cadence of supplier quality discussions (governance)
  • Conduct weekly & monthly failure & metrics analysis to detect trends and opportunities
  • Drive quality improvement efforts internally and externally (supply chain base) and communicate benefits realized to upper management.
  • Support on-site quality system assessments to evaluate potential new Suppliers, in support of Strategic Procurement and Sourcing in selection of new Suppliers.
  • Provide New Product Introduction quality support by engaging early in the launch process, driving completion of the Launch Readiness Acceptance Checklist and defining appropriate qualification metrics and post launch quality expectations
  • Conduct capability audits at suppliers. Monitor supplier corrective action results and ensure sustainable action plans are in place to resolve non conformances.
  • Support supplier development projects to enhance supply chain capability in both processes and systemic quality improvements.
  • Provides quality guidance and support to organizations such as Procurement, Manufacturing, and Engineering including effective use of problem-solving tools / techniques, statistical analysis and inspection equipment and techniques.
  • Manages and communicates Suppliers’ notifications of any change that may potentially affect L&W products or processes (Deviation, Change Requests, notifications)
  • Travel 10% to 25% of the year (domestic and/or international).



  • Requires a Bachelors degree in Engineering (Electrical, Mechanical or similar preferred)
  • At least 3 years of experience in supplier or manufacturing quality engineering.  Experience working with electrical, electro-mechanical or mechanical assemblies is required. 
  • Good understanding of Lean Tools, Statistical methods, quality tools, and methodologies (5S, SOPs, DFx, SPC, APQP, FMEA, 8D, Poke Yoke, and Control Plans).
  • High level skills working with Microsoft Excel, Microsoft Word and Microsoft PowerPoint.
  • Knowledge of ISO 9001, ISO 13485 or IATF16949 is a plus.
  • Strong tactical planning and execution, effective time management and organizational skills.  Project management skills are a plus.
  • Strong communication skills and ability to effectively deliver information to upper management levels.
  • Practical knowledge of Six Sigma principles. Green Belt or Black Belt certification is a plus.

Note: This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job.  The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above.

Work Conditions

Light & Wonder and its affiliates (collectively, “L&W”) are engaged in highly regulated gaming and lottery businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you. Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

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Supplier Quality Engineer - Electronics
I'm Interested