Entry Level Provider Relations Coordinator - Signal Hill, CA
Onsite
Signal Hill, CA, United States
Signal Hill, CA, United States
Posted 15 days ago
Job Details
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Position in this function is responsible for supporting the operations of the affiliate provider network and serving as a resource for the provider network, Operations team, and provider relations teammates to drive superior clinical quality and outcomes for Optum patients. Primary Responsibilities:
- Serves as administrative support for the Provider Relations team
- Resolves provider issues by interfacing with cross functional Optum teams
- Processes electronic communications via email, fax and text
- Coordinates mass mailing and outreach projects to providers and patients
- Helps the Operations team plan, prepare, and execute provider events and meetings
- Coordinates with internal departments on status of clinician adds, terms and panel changes
- Serves as a point of contact for internal departments for issues related to the network
- Communicates relevant information from internal departments to the provider network
- Makes outreach and follow-up phone calls to physician offices related to specific initiatives
- Submits provider adds/changes, practice location adds/changes, and referral status changes ensuring data integrity in internal systems (IDX, Curo, etc.) and health plan websites
- Prepares health plan ID flyers for primary care physicians
- Responds to and resolves questions or concerns from clinicians or staff in a timely and service-oriented manner
- Tracks Community Meeting attendance and prepares quarterly stipend payments
- Manages provider network rosters
- Other duties as assigned
- Experience in the healthcare industry
- Proficiency with MS Word, Excel, PowerPoint
- Experience interfacing with all levels of management; professional verbal and written communication skills
- Customer service and/or consultative sales experience
- Willing and able to work in the office Monday-Friday from 8 AM - 5 PM
- Experience in a clinic, medical group, or IPA setting working with physician networks
- Understanding or familiarity with managed care or population health management principles and reimbursement mechanics
- Knowledge of CPT II and ICD-10 coding systems
Learn more about UnitedHealth Group
Help us maintain the quality of jobs posted on PowerToFly. Let us know if this job is closed.
Mission
We're connecting diverse talent to big career moves. Meeting people who boost your career is hard - yet networking is key to growth and economic empowerment. We’re here to support you - within your current workplace or somewhere new. Upskill, join daily virtual events, apply to roles (it’s free!).
Are you hiring? Join our platform for diversifiying your team