Digital Marketing Strategist, Customer Success Acceleration
Onsite
United StatesShanghai, China
United States
Full Time
Job Type
Full Time
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 3 years of experience in digital marketing, sales, or multi-functional project management leadership with customer impact.
- Experience in strategy, analytics, or insight-based product solutions.
- Master’s degree or MBA in Statistics, Economics, Engineering, or a related field.
- 4 years of experience in managing insights, analytics, client management or consulting oriented projects driving customer success across cross-functional stakeholders.
- Experience in cross-functional and multi-layered stakeholder project management.
- Experience driving complex business outcomes and customer solutions through collaboration.
- Ability to manage ambiguity and complexity, with a passion to create and share best practices to encourage learning by sharing culture.
- Excellent problem-solving skills to understand client needs.
- Drive high impact across markets, customers, and stakeholders through strategic multi-dimensional problem-solving and cross-functional collaboration, delivering an excellent experience to Google customers.
- Cultivate decision-making and thought-leadership with Sales in enabling business/performance growth through systematic interventions, and ensure customer portfolio sustains effective business growth.
- Develop advanced frameworks and customer solutions and help activate these with the right customers for long-term trust and value, review opportunities to scale these across businesses and markets.
- Serve as a point of contact and subject matter expert in the region/business model, and elevate complex, multi-quarter projects by pitching/suggesting new proposals and leading project planning, project groups, and execution.
Learn more about Google Inc.
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