Clinical Coach I - Hybrid in Orlando
Onsite
Orlando, FL, United States
Orlando, FL, United States
Posted 17 days ago
Job Details
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Clinical Coach will be responsible for effective delivery of training programs across the organization. You will keep abreast of various training delivery techniques, business processes, products and systems. You will assist in the designing, managing, implementing and evaluating of training programs to prepare high quality and highly competent team members for meaningful contributions in the workplace. This is a hybrid position and will require up to 50% travel within Florida and travel outside of the market as needed. Primary Responsibilities:
- Conducts training and education programs for providers, clinic operations, administrative departments, physician partners, and vendors as assigned
- Participates in a team that designs, manages, and implements staff development, medical management, and clinical staff competency programs incorporating appropriate adult learning principles
- Leverages creativity and utilizes a wide variety of methods to present education and training programs
- Provides strong coaching and mentoring to learners for specific behavior and skill development utilizing effective feedback and motivational support techniques
- Follows plan for professional development and actively seeks out opportunities to increase expertise in education and adult training programs
- Complies with approved corporate policies and procedures
- Provides excellent customer service and monitors quality service
- Serves on corporate committees, task forces, and/or work groups
- Other duties may be assigned based on business needs
- Medical Assistant Certification and/or 3+ years of on the job experience in state of residence
- 1+ years of experience using electronic health care software, such as authorizations systems, case management systems or an electronic health record
- 1+ years of experience providing direct training in a variety of settings, such as live classes, 1-to-1 training and virtual training
- Proficiency with Microsoft Office applications (Outlook, PowerPoint, Word, Excel)
- Ability to travel up to 50% within Florida and outside of the market as needed
- Experience in a health care setting
- Knowledge of insurance and managed care principles
- Self-sufficient and able to work with minimal direction
Learn more about UnitedHealth Group
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