Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.  

The Unit Clerk is responsible for performing a variety of clerical duties relating to the updating and organizing of information for his/her department. They’ll be reporting pertinent information to the immediate supervisor; responding to inquiries and requests from staff, providers, etc.

Location: 1200 New York-300 Newburgh, NY 12550

Primary Responsibilities:

• Collects data from patient charts to complete forms, prior authorizations and schedule appointments as needed
• Documents and reports the information and data collected in a retrievable understandable and readable format
• Assisting in filling out forms for annual physicals and medical clearances
• Putting together with charts
• Prior Authorization
• Faxing/scanning
• Documents information acquired and services implemented in the patient health record
• Communicates openly with patients, caregivers, and other healthcare professionals regarding patient care
• Uses effective professional communication skills and tools to acquire and disseminate relevant information to patients, caregivers, and health care providers across the continuum of care
• Perform batch faxes
• Collecting incoming faxes

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of customer service experience in an office setting
• Intermediate level of computer proficiency

Preferred Qualifications:

• Experience in a medical/healthcare setting
• Knowledge of medical terminology

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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