Onsite
Full Time Posted 30 days ago
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Job Type

Full Time

Job Details

Job Description

ServiceNow is the industry-leading platform provider for end-to-end digital transformation. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprises to bring together business strategy, application design and operations in a powerfully simple solution.

As a member of our Solution Consulting team, you will have a major impact on our future success. This role is a key part of our WA team and will focus primarily on customers in the natural resources and energy industries, with the support and partnership of Sales, Product Management, and the executive team. This role is suited to a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles, as well as drive an account plan and strategy across a multiyear journey.

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

  • Support product sales as a technical and domain expert of a client-facing sales team
  • Lead discovery workshops to determine customers' challenges and deliver product demonstrations to align our solution with customer needs
  • Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
  • Provide feedback to product management about product enhancements that can address customer needs and provide additional value
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events including executive briefings, conferences, user groups, and trade shows
  • Provide mentoring and guidance to peers and other colleagues in the organisation

 

 


Qualifications

To be successful in this role you have:

  • Proven pre-sales solution consulting or sales engineering experience in SaaS Enterprise software
  • Exceptional communication and presentation skills, covering technical and business concepts
  • A high degree of technical expertise and understanding
  • Ability to articulate and logically communicate concepts with both technical and non-technical audiences.
  • Proven technical aptitude in learning new technology and solutions quickly
  • Understanding of and experience working with enterprise architecture teams
  • Proficiency with the ServiceNow platform (preferred) or other cloud software solutions
  • Experience working collaboratively with product management, product marketing, partners, and professional services
  • Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
  • Experience in the mining and/or energy industries highly desirable
  • Ability to travel as necessary

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

 

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.


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Advisory Solution Consultant
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