Job Type
Full Time
Job Details
Job Description Team Sourcing and Procurement Operations product management: Join a new, fast growing product team at ServiceNow and help shape the future of sourcing and procurement! Together we will transform employee experiences and make work seamless, integrated and efficient across the procurement workflow. Here is what is important to us: (1) building relationships based on trust (2) owning and executing your personal and team objectives with grit and passion (3) adopt a growth mindset in relentless desire to help better our customers, our team and yourself. Role The Inbound Product Manager resides within the Product Organization. This role is extraordinarily collaborative, working not only with peer inbound and outbound product managers, but also cross-functionally with engineering, QE, design, documentation, sales, and others. If you are passionate about shaping the product’s strategy, getting to know its customers and users, and developing solutions which solve real customer problems, this role is for you! What you get to do in this role:
- Guide Product Strategy:
- Manage the Roadmap:
- Execute Product Development:
- Product Enablement and Success:
- Create and Grow Partnerships:
- Experience:
- Either one of:
- 5+ years of inbound product management experience for a sourcing product, OR
- 5+ years of product management experience in Enterprise SaaS products and 5+ years of industry experience in sourcing (e.g. as a Sourcing Manager, Category Manager, Global Supply Manager, etc.).
- Strong familiarity with systems / tools commonly utilized in sourcing and procurement processes, such as ERPs, RFP tools, etc.
- Preferred understanding of industry best practices, regulations, and emerging trends.
- Either one of:
- Adaptability and Learning:
- Demonstrated adaptability to new product management methodologies and a willingness to discard practices that don't serve our team, product, or customers.
- Investment Prioritization:
- Clear articulation of the prioritization and validation process for proposed investments, supported by data demonstrating benefits to the business or customers.
- Agile and Scrum:
- Experience in Agile and/or Scrum methodologies (certification not mandatory).
- Prioritization Skills:
- Strong prioritization skills with a focus on high-impact activities.
- Product Roadmapping:
- Proficiency in gathering and translating product requirements into a comprehensive product roadmap.
- Problem Identification:
- Ability to identify and prioritize industry and customer problems before proposing solutions.
- Cross-Functional Collaboration:
- Effective collaboration with cross-functional teams, including development, marketing, sales, and customer support, to ensure successful product delivery.
- User Experience (UX) Understanding:
- Understanding of user experience principles and collaboration with UX/UI teams to create intuitive and user-friendly solutions.
- Analytics and Metrics:
- Use of analytics and metrics for product performance evaluation, with the ability to iterate based on data-driven insights.
- Integration Capabilities:
- Experience or understanding of integrating products with other enterprise solutions commonly used in sourcing and procurement processes.
- Global Perspective:
- Ability to understand and address the diverse needs of a global user base.
- Change Management Skills:
- Proficiency in change management to navigate and drive adoption of new features or changes within client organizations.
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