To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryFinance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Global Credit Analyst is responsible for evaluating the financial health of customers in order to ensure collectability. This position is vital for Salesforce because a proper credit evaluation reduces the potential for Bad Debt and supports a healthy working capital to free cash flow. A Senior Credit Analyst should be able to make appropriate credit decisions to mitigate risk and financial exposure; set appropriate payment terms and understand the impact of contract language to collections.  This position closely collaborates with sales leaders, internal finance, collections and legal stakeholders to support prompt deal conversion.  The role requires an individual’s ability to stay calm and objectively assess situations and make sound decisions under potential tense situations. Individuals should also have a working understanding of SOX controls and understand the importance of maintaining proper security controls in relation to financial data. The role will manage accounts globally with a focus on APAC and EMEA accounts and working the hours of 11am to 8pm Singapore time zone (1 hour lunch break).  Responsibilities:

• Manage Credit Quote and Case queues
• Payment Terms requests
• Billing Frequency requests
• Prebill days
• Payment Method changes
• Payments Plan requests
• Credit Rating
• Ad-Hoc
• Leverage data and analytics to understand credit risks and shape proactive strategies
• Active interaction with account teams to establish appropriate credit terms. 
• Ensure active engagement with internal and external partner teams, including Account Executives, Sales Operations, Legal and Accounts Receivables team to optimize cash receipts and minimize AR aging profile and Bad Debt expense.
• Ensure adherence to collection activity and facilitate resolution of related issues.

Qualifications

• Experience in a combination of accounts receivable, commercial (B2B) credit, accounting, finance or credit and collections
• Ability to interpret various financial reporting sources such as D&B and Moody’s
• Excellent analytical skills, with knowledge of collections, credit, accounting and finance principles, experienced in assessing portfolio and customer risk
• Good conflict management and negotiation skills
• Ability to think, act and work critically and independently
• Ability to manage time efficiently
• Thrives when multi-tasking and works best in a dynamic, fast paced environment
• Superior verbal and written communication skills (at all levels of management)
• Salesforce experience is a plus

Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.