Principal Director, Shopping UX
Onsite
United StatesLondon, United Kingdom
United States
Full Time Posted 22 days ago
Job Type
Full Time
Job Details
Minimum qualifications:
- Bachelor’s degree in Interaction Design, Human Computer Interaction, Industrial Design or equivalent practical experience.
- 15 years of experience in UX Design or 13 years with an advanced degree.
- 10 years of experience with product, service, and solution design.
- 5 years of experience with UX mixed method user research and synthesis.
- Experience using UX to influence strategic decision making, communicate strategic concepts, and facilitate understanding.
- Experience translating ambiguous asks and directions into clear user-centric approaches.
- Experience fostering divergent design thinking and shepherding radical ideas that can truly evolve products.
- Experience with organizational transformation and design education to foster team growth.
- Ability to drive impact across multiple cross-product initiatives with a complex group of stakeholders.
- Excellent communication skills, with the ability to articulate positions to influence and challenge partners with new design thinking.
- Produce UX strategies across the Shopping UX portfolio, including opportunity identification, cross-product strategy creation, innovative product visions, and cross-portfolio user journeys leveraging macro research synthesis.
- Own emergent, highly complex, and ambiguous opportunities from inception to a landed proposal. Frame opportunities, potential experience solutions, and drive initiative direction in partnership with research, prototyping, and product peers.
- Provide consultation for key team-level research, insights, and product strategy to drive quality and cohesion.
- Set the standard and foster a culture for UX design practice not only as a means to delivering solutions, but as a way of deepening understanding and driving strategic conversations in a complex problem space.
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