Part Time Scheduling Coordinator - Albuquerque, NM OR Remote in Albuquerque, NM
UnitedHealth Group
Jobs: 3693
Part Time Scheduling Coordinator - Albuquerque, NM OR Remote in Albuquerque, NM
Hybrid
Albuquerque, NM, United States(flexible)
Albuquerque, NM, United States(flexible)
Posted 21 days ago
Job Details
Our office is located at Albuquerque, NM. If you are located within commutable distance of the office, you may opt to work onsite, OR otherwise, enjoy the flexibility to work from home as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is Part Time. Employees are required to have flexibility to work every Monday; 8:00am – 5:00pm and Tuesday – Friday; 10:00am – 2:00pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 303 ROMA AVENUE NW 5th floor Albuquerque, NM 87102. We offer 6 – 12 weeks of on-the-job training. The hours of training will be 8:00am – 5:00pm, Monday – Friday. *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Primary Responsibilities:
- Accurately schedules and coordinates patient appointments for assigned clinics.
- The ability to work in a high call volume environment while meeting productivity and quality standards.
- Analyzing provider schedules to ensure maximum capacity is met.
- Obtains eligibility and benefit information in a timely manner: assigning FSC (Financial Class) entering benefits and all other related activities i.e. transfers, demographic data changes in IDX.
- Registers patients in IDX including updating patient demographics, current insurance information, current primary care provider, emergency contacts, and all relevant fields.
- Uses appropriate text templates in the electronic health record, tasks clinic teammates using the electronic health record, and ability to multitask between business office systems and the electronic health record.
- Performs other duties as assigned.
- High School Diploma / GED OR equivalent working experience
- 1+ year of related customer service experience in the administration, medical, or scheduling field
- 1+ years of related healthcare experience to include scheduling experience and in verification of eligibility and benefits
- Knowledge of Medical Terminology, and proficiency with computer systems, Microsoft Word and Microsoft Excel
- Must be 18 years of age OR older
- Ability to work Part Time every Monday; 8:00am – 5:00pm and Tuesday – Friday; 10:00am – 2:00pm.
- Reside within a commutable distance to Albuquerque, NM
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
- Able to problem solve, excellent writing and verbal skills.
Learn more about UnitedHealth Group
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