Pathways Health and Community Support

Human Resources Training, Inc.

Job Description

Job Title: Grant Manager Health Equity and Quality Improvement

Program(s): Behavioral Health

State: Arizona Remote

Population Served: Adult and Pediatric Behavioral Health

Reports To: Quality Management Director and/or Executive Director

FLSA Status: Non-exempt

SUMMARY

The Grant Manager Health Equity and Quality Improvement is responsible for the oversight and management of the Targeted Investment (TI) 2.0 grant which focuses on enhancing health equity practices at the locations of Human Resource Training, Inc. (HRT) and Pathways of Arizona. S/he is responsible for creating and evaluating organizational practices, developing programs that provide culturally appropriate services, and implementing policies and procedures. The Grant Manager pulls together upper management, technical and clinical staff where appropriate, to design systems and processes to overcome barriers to optimum member care. Additionally, s/he is responsible for performing specialized tasks such as NCQA accreditation, connecting and tracking through the statewide closed-loop referral system, tracking z-codes and outcomes for social determinants of health (SDOH), and overseeing high-risk medical clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage the TI 2.0 grant focusing on NCQA accreditation, CLAS standards, and health equity practices
• Create policies and procedures to support health equity initiatives
• Develop and implement programs that offer culturally appropriate services
• Oversee the closed-loop referral system and Health Information Exchange (HIE)
• Connect to the statewide closed-loop referral system, including creating scopes of work and generating reports
• Track Z-codes, referrals for social determinants of health, and outcomes for high-risk medical clients
• Review reports, provide feedback, and report outcomes for funding purposes
• Track grant funding for both entities
• Provide and present reports on data to staff
• Attend relevant TI meetings
• Market outcomes to staff and clients
• Demonstrate leadership qualities and collaboration
• Meet contract/grant deliverables
• Strong organizational skills

• Maintain professional boundaries and ethical standards
• Complete all required training
• Experience and effective public speaking and presentation skills
• Timely and accurate reporting and tracking
• Other duties as assigned or necessary to support the program and agency functions

OTHER DUTIES

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

SUPERVISORY RESPONSIBILITIES

• This role is not a supervisory position and does not include supervisor responsibilities

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT

• Office Environment. Requires extensive sitting with periodic standing and walking.
• May be required to lift up to 20 pounds.
• Requires significant use of computer, tablet, phone and/or general office equipment.
• Needs adequate visual acuity, ability to grasp and handle objects.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
• The noise level in the work environment is usually moderate

TRAVEL

• Will require up to 5% travel within Arizona to attend TI Meetings.

REQUIRED EDUCATION AND/OR EXPERIENCE

• Bachelors Degree in Social Services, Psychology or related field and experience in adult and/or pediatric behavioral health;
• Experience in managing grants, health equity initiatives, or quality improvement programs
• Knowledge of CLAS standards and health equity practices
• Strong analytical and problem-solving skills
• Excellent communication and team management abilities

PREFERRED EDUCATION AND EXPERIENCE

• Masters Degree in Public Administration, Quality Management, Compliance or related field
• Bilingual-Spanish/English

CERTIFICATES, LICENSES, REGISTRATIONS

• Must have current fingerprint clearance (and maintain during employment) and be able to pass the background check.
• Proof of: current CPR/FA and a valid Arizona drivers license, current auto insurance, as well as proof of education are required.

QUALIFICATIONS

• Language Skills

Ability to respond effectively displaying professionalism, sensitivity, and empathy to linguistic, cultural, social, economic, and individual differences and challenges. Ability to write and maintain accurate and timely documentation. Ability to present information 1:1 and to groups in an organized and concise manner.

• Ability to Multi-Task

Must be able to work independently as well as a member of a team. Must have excellent organizational and time management skills. Must remain flexible and able to handle multiple priorities with the ability to adjust to high pressure and rapidly changing business conditions.

• Reasoning Ability

Ability to quickly assess unique situations and develop and apply strategies to effectively meet the needs of the child and family. Ability to interpret contracts and ensure compliance. Ability to provide exemplary service to employees and outside constituents.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Ability to maintain ethical standards and professional boundaries.
• Adhere to HIPAA and confidentiality standards.
• Ability to work a flexible schedule.
• Strong knowledge of overall company operations and policies and procedures.
• Knowledge of community resources and services.
• Ability to work independently.
• Ability to collaborate internally and externally.
• Ability to work with diverse population.
• Ability to effectively prioritize and manage time
• Ability to see projects/tasks from beginning to completion with follow up as needed
• Ability to create and maintain reports and tracking systems
• Demonstrated ability to manage various projects at once
• Strong organizational skills
• Computer knowledge and skills (Word/Outlook/Excel/ Power point/Electronic Health Records)
• Expert communication skills, written and verbal

MY SIGNATURE BELOW INDICATES THAT I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AND AGREE THAT I AM QUALIFIED AS TO EDUCATION AND SKILL TO MEET THE REQUIREMENTS OF THE POSITION WITH OR WITHOUT REASONABLE ACCOMMODATION(S):

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EMPLOYEE SIGNATUREDATE

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SUPERVISOR SIGNATUREDATE