New Business Account Strategist, Onboarding, Google Customer Solutions
Onsite
United StatesNew York City, NY, United States
United States
Full Time Posted 16 days ago
Job Type
Full Time
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in media account management or the advertising industry.
- Experience in a customer-facing role working with digital advertising products (e.g., Google Ads, Google Shopping, Google Analytics, etc.).
- Experience managing and customizing for a customer base.
- Ability to multi-task and manage multiple projects at a time while paying attention to detail.
- Ability to take initiative, work with minimal guidance, lead, motivate, and work with others.
- Ability to reach out to customers, and assist them in adding value to their business.
- Excellent creative thinking and problem-solving skills.
- Excellent written and verbal communication skills.
- Deliver against assigned customer goals, while prioritizing and delivering an outstanding onboarding experience to Google's advertisers.
- Work closely with colleagues in New Business Sales (NBS) and Google Customer Solutions (GCS) sales to deliver seamless customer handovers and to ensure customer experience.
- Implement creative ways to improve our customer relationships. Tailor and share performance enhancing suggestions and promote other Google products.
- Communicate proactively with customers, via phone and email.
- Provide strategic advice and help our advertisers get the best return on their advertising investment by working closely with them in a consultative role.
Learn more about Google Inc.
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