Program Manager, Client Consulting, VCA Risk Practice
Onsite
Ashburn, VA, United States
Ashburn, VA, United States
Full Time Posted 13 days ago
Job Type
Full Time
Job Details
Job Description Program Manager, Risk Practice, VCA Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement. Join Visa: A Network Working for Everyone. Job Description and Responsibilities Visa Consulting and Analytics (VCA) is the externally-facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to develop fact-based recommendations to improve client performance. Our clients span the continuum of companies that participate in the payment card industry, to include financial institutions, merchants, fintechs, acquirers, and payment processors. VCA Managed Services is a suite of service offerings that together help clients execute on strategic roadmaps and drive go-to-market implementations. As the Client Consulting Manager, you will be part of one of the fastest-growing segments of VCA and will be a key member of the team that focuses on the intersection of Risk Practice and Managed Services. Visa today offers a suite of managed services that enable clients to improve their fraud risk performance and gain operating efficiencies. These include, for example, services focused on reducing account enumeration attacks, testing for client vulnerabilities, providing tailored intelligence, and alerting based on custom parameters. You are an experienced Program Manager and will be ultimately responsible for leading delivery of client engagements as the lead project manager of marquee risk managed service engagements. You will also support business development and operational responsibilities (e.g., pipeline reporting, crafting client-facing collateral, writing proposals, and collaborating with delivery teams). Successful candidate will be able to flex across sales and delivery of the program - for clarity, you will not be involved in the day-to-day delivery of the services to clients but will be expected to serve as a consistent point of contact for active engagements, managing client and internal executive communications, and collaborating with our internal delivery partners The candidate will directly support the risk managed service leader by working closely with them on daily business operations. Core behaviors include: Solution Delivery
- Strong project and program management skills
- Ability to contextualize and summarize issues for a senior audience
- Understand the common pain points of the target client audience
- Speak to technical and non-technical aspects of solutions
- Maintain deep understanding of competitive environment for Visa solutions and use that knowledge to articulate the differentiated value we offer
- Understand different drivers of fraud management so as to know which lever to pull to drive maximum growth and efficiencies
- Demonstrate executive presence in leading conversations with clients and internal senior leaders at Visa
- Communicate across functional stakeholders (for varying levels and technical expertise)
- 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- Relevant experience at large management consulting firm or at a major card issuer focused on risk
- Experience working with financial indicators to measure business performance. Significant focus on impacting ROI
- Strong analytical skills, with demonstrated intellectual and analytical rigor
- Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
- Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card acquiring experience
- Excellent communication, story-telling and presentation skills
- Team player
- Technology mindset, curious, up-to-date with digital trends and applications
Learn more about VISA
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