Client Experience Specialist
Onsite
United StatesPoland
United States
Full Time Posted 11 days ago
Job Type
Full Time
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience with customer support and stakeholder management.
- Ability to communicate in English fluently to support client relationship management in this region.
- Experience in advertising sales, marketing, consulting, or media.
- Ability to process large data sets and identify patterns of significance.
- Ability to take ownership of accounts, deliverables, and Key Performance Indicators (KPIs).
- Effective project management skills with ability to oversee multiple, simultaneous solutions, supported by internal teams.
- Expertise in campaign management for Google Ads (e.g. Search).
- Ability to communicate in Arabic fluently to support client relationship management in this region.
- Develop and apply knowledge of the market, industry, products, and tools in preparation to offer the best solution for our clients' business challenges.
- Dive into the client’s business objectives and work with them to lead the conversation on a media strategy to drive performance and the right investment.
- Work with cross-site and cross-functional teams to drive short- and long-term account growth.
- Drive conversations on Google Ads (Search) and measurement and attribution (along with the Measurement and Attribution specialists).
- Manage a book of business, working across the business cycle with in-country teams (e.g., plan, pitch, implement, and optimize).
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