Operations Leader
Onsite
Hamburg, Germany
Hamburg, Germany
Full Time Posted 13 days ago
Job Type
Full Time
Job Details
Date Posted:2024-04-19 Country:Germany Location:DE001-Hamburg (Focksweg), Germany Position Role Type:Unspecified Summary
- Management of a team of people leaders and individual contributors to support execution of on-site support (OSS) performance within customer milestones and in alignment with Airbus and Collins practices and procedures
- Management of reactivity in alignment with Collins contractual obligations and ensuring continuous improvement
- Forecasting, planning, and management of resources to ensure adequate capacity and efficiency with the operational teams of current and upcoming Aircraft
- Prepares for and attends Airbus control room meetings, and coordinates as necessary with other OSS departments
- Attends regular meetings with external and internal customers, providing escalation and feedback to leadership
- Responsible for management and allocation of team vehicles on a weekly basis
- Responsible for management of teams tooling
- Responsible for adherence to Material Review Board (MRB) process
- People management:
- Setting expectations and managing performance/behavior in accordance with RTX policies, leadership behaviors, and local expectations
- Regular communication with each direct report, including ongoing coaching, one to one meetings and skip level meetings within the team
- Accurately maintaining time and attendance records
- Escalation of any people, behavior, performance, and training issues to leadership as appropriate
- Redeployment of staff to other priorities to support daily execution as required by business demands
- Ensuring team adherence to all company and local security, health, and safety policies
- Ensuring the workmanship, processes and methods executed by the team meet quality standards, conform to definition, and meet customer expectation
- Ensure all necessary documentation are correct and completed for works carried out by the teams
- Accountable for ensuring consistent and accurate updating of Collins database
- Ensuring staff skills matrices are up to date, all compulsory training requirements are current, and gaps are reported as appropriate
- University degree in a technical field plus 3 years of experience, or equivalent combination of education and/or experience
- Experienced in effective and positive people management and demonstrated adherence to the RTX Leadership Behaviors
- Experience working with Engineering drawings
- IT literate – basic understanding of Microsoft Office software (Word, Excel, PowerPoint)
- Up to 15% international travel required
- Ability to communicate effectively in English in written and verbal form
- Effective verbal and written communication at all levels of organization
- Ability to communicate effectively in English and French in written and verbal form
- Familiarity accessing and using engineering information from Collins Interiors system (Teamcenter).
- Knowledge of MRP systems (SAP preferable)
- Completion of industry recognized Health & Safety courses, ideally:
- COSHH regulations
- Fire Safety
- Health & Safety at work
- Knowledge of Airbus processes and systems
Learn more about Collins Aerospace
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