Medical Receptionist
Onsite
Torrington, CT, United States
Torrington, CT, United States
Posted 10 days ago
Job Details
ProHealth Physicians, part of OptumCare If you want to get way ahead in your career, it makes sense to be with an organization that's way ahead of the curve. Formed in 1997, ProHealth Physicians has grown to become Connecticut’s leading primary care physician organization. With over 90 locations throughout the state of Connecticut, our family of primary care doctors and specialists care for more than 360,000 people statewide. In fact, ProHealth serves every county and provides roughly ten percent of the primary care delivered to patients in the state. We're leaders in thinking and in serving our communities. For instance, we're a C.M.S. approved Accountable Care Organization (ACO), covering over 30,000 Medicare patients associated with our community-based primary care providers. We're also nationally recognized as a NCQA Level III Medical Home. That kind of progressive leadership makes us perfect fit for OptumCare and UnitedHealth Group's expanding family of providers. This is a place where you can stay way ahead as you do your life's best work.(sm) Torrington Primary Care has an immediate opening for a friendly, patient focused and detail oriented Medical Receptionist to join our team. WORK SCHEDULE: The position is full-time (40 hours/week) Monday through Friday 7:30 am to 5:00 pm. Work schedule to be determined by the Practice Manager upon hire. May be asked to float to local practices in the region for coverage. Location: 52 Peck Road, Torrington, CT 06790 Primary Responsibilities:
- Greet patients and conduct check-in process:
- Collect or verify demographic information, including key demographic fields
- Load or update insurance information as needed
- Verify eligibility and flag appointment accordingly
- Scan insurance card(s)
- Collect co-payments and outstanding balances
- Post payments received in practice management system and provide system-generated receipts
- Acknowledge patients in PM
- Schedule appointments using approved scheduling guidelines
- Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
- Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, “no show,” for follow up appointments for chronic conditions or preventive care
- Monitor administrative tasks in the EHR and respond timely
- Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
- Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to ProHealth cash control procedures
- Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork
- Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
- Perform other duties as assigned
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at: http://uhg.hr/uhgbenefits
- High School Diploma / GED (or higher)
- 1+ years of receptionist experience
- Intermediate level of proficiency in Microsoft Office
- Access to reliable transportation and the ability to travel 10% of the time to cover other offices as needed
- Experience as a receptionist in a healthcare setting
- Experience working with an electronic health record (EPIC)
Learn more about UnitedHealth Group
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