Job Description Team Summary The Digital Implementations team provides content services and implementations support to the overall NA Implementations group for products and services such as DPS Mobile, Visa Campaign Solutions, Visa In-app Provisioning for SDK & API, and other digital initiatives and offerings. What the Manager for Digital Implementations will do The Manager will be part of the Digital Implementations team and will be based in Manila, Philippines. The role will have the following responsibilities

• Lead the delivery and execution of project engagements for Visa clients in North America.
• Cultivate relationship with other Visa teams such as Product, Technology and Client Readiness and work effectively with them to bring a holistic solution to our clients’ needs.
• Provide implementation support for SDK and API projects, and/or future businesses that our team will support.
• Partner closely with the Senior Manager to develop and enhance our business processes.
• Manage/balance team schedules to support Implementations.
• Provide coaching and guidance to the team members and support their career growth.
• Prepare and maintain project tracking and team status reports.
• Assume appropriate decision-making authorities to ensure flawless execution of project and team objectives.

Projects you will be a part of: As part of the team, you are expected to work on implementation support projects such as (but not limited to) SDK enablement for our clients. You will get the opportunity to partner with the Global Implementation teams in understanding the project requirements and work with other internal partners to implement it successfully. You will also have to work closely with Product and Client Readiness as we continue to expand our businesses. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Qualifications •At least 8 years of experience working in financial services, payments, consulting, information services or other related industry. •Experience in business and team management. •Ability to successfully manage competing priorities while serving as a positive influence across the organization. •Strong analytical and problem-solving skills with proven track of providing solutions to problems or issues. •Demonstrated ability to manage complex processes with excellent project management skills. •Strong skills in stakeholder management with a collaborative, diplomatic, and adaptive style that can work effectively within the organization. •Excellent verbal, written, presentation and interpersonal skills with demonstrated ability to articulate complex and technical terms or processes into business language. •Self-starter, able to work independently and results-oriented individual that can manage multiple priorities concurrently. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.