What you get to do in this role:

• Aligned to several Americas regions and territories, the Sales Operations Specialist will support the forecasting process and advise the sales force in commercial sales transactions.
• Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
• Analyze and review current customer licensing, products and usage and identify new revenue opportunities
• Suggest creative pricing and payment solutions balancing customer need and pricing policies.
• Review Quotes and Order Forms for accuracy and completeness.
• Ensure all Orders are approved within pricing and discount policies.
• Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition)
• Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.
• Support sales organization’s requirement for Customer licensing compliance

To be successful in this role you have:

• 1-3 years of proven experience of Sales Operations in a software sales organization
• Organized, with excellent attention to detail and the ability to work in a fast paced environment
• Proficient in PPT, Word, and Excel
• Experience with a CRM system
• Has been in a role supporting Sales Reps and Sales Territories
• Strong listening, analytic and organizational skills
• Ability to prioritize to meet business needs
• Effective communicator, both written and verbal
• Team Player with positive attitude ready to work in a fast paced environment
• Results Driven

For positions in California (outside of the Bay Area), we offer a base pay of $74,800 - $116,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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