24WD76592

We are looking for a Renewal Executive to join our Team in Tokyo! You will work in a hybrid position, reporting directly to the Manager, Commercial Customer Success, in Japan.

Purpose: Your mission will be to create customer loyalty and growth through irresistible customer experiences. You will be responsible for driving, forecasting, and ensuring the closure of renewals. You will also responsible for identification and creation of expansion opportunities. You will work through direct customer engagement, collaboration with our partners, and with our Worldwide Sales teams.

Also, you will focus on the identification and mitigation of renewal churn risk and ensures the delivery of irresistible customer experiences. You will focus on supporting Value Added Distributors and be responsible for driving, forecasting, and closing subscriptions renewals together with Partners and directly with customers.

Furthermore, you will engage directly with partners' leadership and partners' Customer Success (CS) Organization and is responsible for renewals pipeline management, and development and enablement of partner proficiency and practices around onboarding, adoption, and renewal. A secondary responsibility of the role will be as a CS subject matter expert and assure CS workshops and regional promotion of Partner CS development.

Principal Responsibilities

• Achieve assigned sales quotas
• Pipeline and forecast management for Mid-Market renewal opportunities
• Work with Midmarket sales and partner ecosystems to lead renewal and expansion opportunities
• Collaborate with our channel partners to guide partner forecasting and provide deal-specific updates to CCS and sales counterparts
• Enhance customer and partner relationships, QBRs, guide and close renewals, while aligning TASE's /Sales management meetings
• Coordinate collaborative channel partner, assigned account sales, and customer sales meetings to increase renewal performance
• Be an escalation point for all renewal issues that affect the customer's retention and manage risk mitigation execution
• Report on sales results and analysis by customer segment, region, sales channel, and product
• Provide deal-specific primary and secondary sales support, i.e., deal creation, development, presentation, and closure
• Manage the direct renewals directly with the end-users
• Some travel may be required.

Minimum Experience

• 3-5 years experience in Renewal sales or related position
• Experience in sales forcasting and expansion activities

#LI-JA1

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).