Position:
Account Management Specialist

Job Description:

The role will be part of Arrow Education Services Division - EMEA Education Sales Team that consists of 15 specialists including Account Management/ Sales and Sales Support / Internal Sales positions. The team and manager are based in Gdansk and are looking for new individual to join them. The atmosphere in this close-knit team is inspiring, friendly and supportive.

What You Will Be Doing at Arrow?

• Build an effective communication & relationship with customers
• Qualify and respond to inbound lead inquiries
• Outbound new business prospecting
• Opportunity qualification and negotiation
• Vendor programs knowledge management
• Sales Forecast maintenance
• Training schedule selection approval
• Coordinate division of labour with local sales team in managing account activities and processes
• Analyse and resolve client queries in accurate and timely manner
• Maintain positive working relationship with customers for business growth
• Develop account management plan to meet business objectives
• Provide excellent customer service to ensure customer satisfaction
• Execute and manage assigned work within allotted timeline and budget
• Work closely with Education Delivery Team (training coordinators) and Sales Support

What Are We Looking For?

• Previous sales and prospecting experience
• English on minimum C1 level
• Customer service excellence (customer focus)
• Strong verbal and written communication

The Skills That Will Help You to Succeed Even More:

• Work experience in IT Sales/ Sales Support / Customer Service
• Independent, self-motivated with a hardworking and proactive approach

What is in it For You?

• Permanent contract with 3 months' probation period
• Base salary + bonus based on your achievements
• Private medical care program
• Multisport program membership
• Dynamic environment with a friendly work atmosphere
• Remote work options
• Fully remote recruitment process

Our story

Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.

Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.

Location:
PL-Gdansk, Poland (Aleja Grunwaldzka)

Time Type:
Full time

Job Category:
Sales