The Opportunity

We are seeking a talented Discovery Advisor III who is a subject matter expert in the elicitation, documentation, and analysis of complex business requirements in the support of high-profile client product implementation projects. 

Day in the Life

• Provide superior pre-sale support to credit union clients to understand implementation requirements, timelines, and complex dependencies.
• Utilize expert-level collaboration skills to partner with peer organizations to understand complex project tasks, effort and duration to aid in client expectation setting.
• Utilize industry and domain knowledge to analyze and map multi-faceted current business processes and procedures to future state.
• Proactively identify the tasks and techniques used to work as a liaison among stakeholders to understand business processes, structure, policies, and operations of the organization with the goal of helping deliver new and enhanced processes, products, and services. 
• Understand and document client business requirements and scope development.
• Creation of use cases, process maps, and data flow diagrams.
• Conduct research and analysis to identify interdependencies and potential risks that would affect the overall project plan. 
• Utilize a background in client relationship building to grow strong internal and external partnerships and formulate recommendations that enable the client to achieve its goals.
• Communicate training materials to technical and non-technical stakeholders.
• Strong analytical, problem-solving, and decision-making skills at multi-product/multi-environment level to conduct analysis and impact analysis.

Experience

• Bachelor’s degree in computer science / computer information systems plus 6-8 years project management experience, or equivalent training and/or experience required.
• Prior experience working in the credit union or card processing industry
• Expert knowledge of credit and/or debit card systems  
• Experience with financial systems and applications required.
• Experience with an enterprise project management tool or equivalent required.
• Advanced knowledge of one or more areas of credit and debit card management, infrastructure, and associated products and or services.

#joinourteam

For California, Colorado and New York Applicants:  In accordance with the Equal Pay for Equal Work Act, the expected salary range for this position is between:

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

This position qualifies for the following benefits; Co-op Solutions offers a competitive Total Rewards package: 401(k) with generous company match, Health, Dental, and Vision Insurance options, Health Savings Account/Flexible Spending Account, Life Insurance, Short- and Long-Term disability benefits, Pregnancy and Parental Leave, Tuition Reimbursement, Paid Time Off (PTO), Paid Holidays, Community Volunteer Time Off, and an Employee Assistance Program.