Visa Innovation is looking for a talented UI/UX Product Designer to join our Innovation’s Design team. Join a dynamic group that conceives and designs new concepts and plays a pivotal role in collaborations with Visa partners, working with emerging technologies.

The Designer will be part of product development projects that include ideation, iteration and testing. Projects are derived based on forces shaping how consumers earn, spend, and save. This role will also contribute to driving much of Visa’s global new product roadmap through applied exploration and development.

You'll apply user-centric design principles and work closely with stakeholders to conceive and design beautiful, useable and engaging product interfaces. You'll be involved in the early stages of research and ideation and will collaborate with multi-disciplinary teams through the iteration and development process. You are an accomplished UX designer who is fluent with digital experiences across platforms. 

Creating great UI is an important part of this role. This means creating both rapid UI prototypes as well as pixel perfect outcomes. This requires you to have a passion for building UI and you have a deep understanding and appreciation of how a delightful visual can drive user behavior and affect digital interactions.

All of our team members are strategic thinkers and conceptual problem solvers who make every design decision an informed one. Each team member is trusted to independently manage their time and work, and make bold decisions using their best judgement. We value proven skills over big egos and thrive on positive, transparent teamwork. 

Key Responsibilities: 

Design & Execution:

• Design mobile, desktop and device specific experiences that are delightful and engaging
• Produce wireframes, visual designs, style guides and pattern libraries
• Create working UI prototypes that communicate the next generation commerce experiences (Figma knowledge is essential). As the sole UI designer in the Nairobi studio, this is a critical part of the role.
• Be hands on and/or oversee the creation of wireframes, prototypes, user flows and high-quality designs for web and mobile application when working with external agencies.

Design testing & feedback:

• Understand and advocate for the consumer's experience 
• Gather feedback from usability testing to inform design decisions and improve user experiences
• Analyze and synthesize research findings to present actionable recommendations to stakeholders

Collaboration and communication:

• Present design concepts to Senior Leadership and external partners
• Work closely with product managers, developers, and other stakeholders to define project requirements and ensure alignment throughout the process
• Facilitate design workshops and brainstorming sessions to generate innovative ideas and solutions

Leadership and management:

• Manage and prioritize workload, ensuring timely delivery for high-quality design outcomes
• Be part of regular performance reviews and provide constructive feedback to team members

Soft Skills:

• Strong communication and presentation skills
• Creative problem-solving skills and detail-oriented mindset

Continuous improvement:

• Stay up to date with industry trends, best practices and emerging technologies in UI/UX design
• Foster a culture of continuous learning and improvement
• Identify opportunities for process improvements and implement best-practices to enhance design efficiency and effectiveness

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• 7+ years in related professional work
• Fluent English
• Must have an online portfolio
• Experience in consumer payment, e-commerce is preferred
• Demonstrated design knowledge in computer and mobile platforms (Apple and Android)
• Passionate & practical about creating great user experiences to the point of obsession
• Experience designing world class user interfaces for the web and mobile
• Knowledge of visual, UI and interaction design principles with an eye for details and consistency
• Passionate about new web technologies and web techniques to help you build next-gen user experiences
• Experience and understanding of Product Management and the agile process
• Be able to stand by your designs and provide solid rationale to back up your decision
• Set the tools standards for the team and be an expert in the use of those tools
• Proven ability to work independently, provide guidance and direction to help others attain their goals
• Excellent written and oral communication skills
• B.S./B.A degree or relevant design qualifications is preferred

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.