Support the IT Service Integration PMO function in providing a comprehensive and professional program and project management service to all appropriate stakeholders and facilitate the successful delivery Service Integration demands and projects.

Deliver ServiceNow related projects within the Service Integration Portfolio.

Interact with functional/business unit stakeholders across product groups to monitor and manage the portfolio that aligns with the overall HE IT PPM business objectives and priorities.

Key Job Responsibilities and Accountabilities

• Manage projects using agile and iterative project methodologies and use various project management tools
• Drive on-time and on-budget delivery of project from Initiate to Close
• Facilitate internal and supplier meetings
• Determine communication plans
• Develop and manage project schedules
• Manage project budgets and forecasts
• Identify and manage risks and issues, including escalations
• Create project status reports
• Ensure adherence to Hitachi Energy delivery methodology, including project controls
• Manage project scope and identify need for and develop change orders
• Measure and report progress of team
• Manage a team of project managers

Skills, Knowledge, and Abilities:

• Proven experience in a similar role
• Minimum 5+ years of professional working experience in area of IT Project Management
• Highly proficient in project methodologies, including project financials, and management principles
• Broad understanding of the ServiceNow domains
• Strong written and verbal communication skills
• Strong relationship, facilitation and conflict-resolution skills
• Highly organized with attention to detail
• Ability to manage multiple concurrent projects
• Ability to assess and mitigate risk
• Ability to lead and motivate a team
• Comfortable working in a matrixed organization
• Comfortable working with ambiguity and change
• Comfortable working with remote team members across multiple time zones