Job Description
We're looking for an experienced Delivery Manager to join the atma.io Delivery Team, planning and managing successful implementation projects for our rapidly-growing customer base. The role will be responsible for planning solution deliveries to global customers together with the Team Lead and Subject Matter Experts. As the Delivery Manager, you will be responsible for breaking down the deliveries into structured work packages and timelines, including planning necessary on-site travel and aligning the plans with customers and your team. Further you will be responsible for the successful project execution, closure and handover to our support team.
Responsibilities
Planning the delivery of customer initiatives, incl. estimates for professional service efforts and cost
Single point of contact and driving force for communication with customers and stakeholders
Generating work breakdown structures and timelines and align them with the Delivery Team Lead and the customer (incl. on-site operations and travel if needed)
Managing the main execution phases of delivery projects (Discovery/Initialization, Solution Design, Implementation, Commissioning, SIT, UAT, Handover to customer and support/Closure)
Being accountable for the timelines, costs and quality
Managing the handover of customer initiatives to the atma.io support team
Working closely with the atma.io Product and Engineering teams for the development of new features and functionalities if applicable
Qualifications
- Experience in technical consulting and system integration project management for enterprise and SME accounts; customer-facing experience is a must
At least 5 years of industry experience in delivering multi-faceted solutions and driving successful global roll-outs
Ability to work across different cultures, time zones and industries
Willingness to travel (20-30%)
Strong collaboration and communication skills
Passionate, commitment to quality and success
Able to relate technical concepts to customers of all technical backgrounds
Comfortable working in a fast-paced and dynamic environment
Undergraduate degree or equivalent experience
Additional Information
Who we are! - Our Story:
Every voice. Every day! Eight Values. One Team!
Being open to every voice, every day, brings our value of diversity to life and makes Avery Dennison a vibrant and engaging place to be. We understand diversity and equal opportunities as enrichment for our future-oriented work. Across our diverse, global team, every voice makes us stronger. When we listen to and learn from each other, there is no limit to what we can achieve together. Each of us is unique, and we appreciate bringing together different personalities and talents.
Avery Dennison is an equal-opportunity employer.
To find out more about all our employee resources groups globally as well as our Diversity, Equity & Inclusion approach, please go to https://www.averydennison.com/en/home/about-us/diversity-and-inclusion.html
