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Experience

2+ years in sales or customer service.

Business to Business account management experience is a plus.

Skills:

Proficient in English.

Strong communication skills.

Knowledge of sales techniques.

Role Expectations

We are looking for a motivated and ambitious Account Manager with sales and customer service experience. Your main goal will be to build and maintain strong relationships with our hotel partners, including hotel managers and revenue managers, and help them find solutions that fit their needs.

Responsibilities:

• Build relationships with hotel partners, including hotel managers and revenue managers.
• Help identify opportunities to grow hotel accounts.
• Understand the needs of hotel partners and recommend suitable products and services.
• Create account plans to gain and keep business.
• Learn how our department fits into the company and understand basic policies, trends, and market information.
• Develop knowledge of our products, services, and standard contract terms.
• Support contract negotiations and work with legal when needed.
• Communicate clearly with hotel partners and team members to gain support and resolve issues.
• Learn to assess costs, benefits, and risks of proposed solutions.
• Understand our products, offerings, and competitors.
• Attend face to face meetings with hotel partners to learn about their needs and expectations.
• Use data to showcase the value of our products and services.

We want someone who is eager to learn, good at building relationships, and ready to contribute to our team's success. If you’re driven and have a passion for helping hotel partners, we’d love to hear from you!

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.