Role Description Statement

Performs complex process activities in line with global standards; might be assigned as supervisor of Process Analysts; supports new process standards implementation.

Responsibilities

• Responsible for the activities in the respective process section (Division, Function, Country), team management responsibility, monitors the process & work results from the Process Analysts, accountable for ensuring smooth time and efficient service delivery, driving resolution of open issues, identifies improvements in processes & team set-up

• Ensures application of global process standards and procedures; maintains appropriate internal control standards following process manual

• Oversees system-related process activities

• Responsible for effective collaboration with Hub capability owner

• Overall accountable for accurately and timely executed service procedures

Minimum Job Requirements / Skillset

• Bachelor's Degree in Finance and Accounting or Business administration Job experience

• Minimum 5 years of experience in Accounting or Finance with 2+ years of experience in selected process / processes is preferred

• Experience of working in service delivery model environment