The opportunity  

Hitachi Energy, High Voltage Products, is renowned worldwide as a specialist in power transmission and distribution. The Service unit is responsible for the worldwide after-sales support of generator circuit-breaker (GCB) systems and gas insulated switchgears (GIS). It is our goal to offer excellent solutions for our customers and society. 

Our unit handles extensions, retrofits, and maintenance of substations, including training, installation, and troubleshooting. You'll join an international team where we support each other and grow together. In this dynamic role, you'll lead and motivate your team to deliver service projects successfully. Do you have a strong project management background, a passion for people management, and the drive to lead with integrity? 

Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow. 

How you’ll make an impact 

• Lead a project team in Switzerland with 6+ Service Project Managers 

• Ensure successful project execution to meet technical, scope, time, cost, and customer satisfaction goals 

• Align team members' business targets and personal development goals with overall unit objectives 

• Identify upselling opportunities, manage risks, claims, and invoicing 

• Own and improve Project Management sub-processes. Ensure that processes are documented, and team members are trained 

• Oversee the execution of your own customer projects from sales handover to project completion 

• Share success stories, and learnings with the team, and proactively lead continuous improvement initiatives 

Your background  

• Combines a technical education in Electrical or Mechanical Engineering with commercial training 

• Possesses first-hand experience in customer project management or equivalent roles, ideally in a service environment; a PM certification would be beneficial 

• Ideally has first leadership experiences with the ambition to expand them 

• Demonstrates a positive mindset and a constructive approach when confronted with complex or urgent challenges 

• Business fluent in English, with additional languages, particularly German, as a plus 

• Exhibits excellent communication skills with the ability to lead in an intercultural and dynamic environment 

• Technical expertise in general, particularly in GIS or GCB, would be an asset