Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Account Manager - South Korea, Japan

Introduction to team

Private Label Solutions (PLS; also known as EPS or Expedia Partner Solutions) is the B2B arm of Expedia Group. We open up our supply and innovative technology to businesses looking to take on the world of travel. These businesses, sometimes referred to as our ‘demand partners’, include global financial institutions (e.g. AMEX), corporate managed travel, offline travel agents (e.g. Flight Centre), global travel suppliers (e.g. Delta) and many more.

In this role, you will:
• Be responsible for growing and managing a portfolio of existing B2B partners in South Korea mainly and a few partners in Japan.
• Develop accounts through strategic account management, negotiations, merchandising, and meeting customer needs and have account ownership of partner relationships post-launch with clear profitability/revenue targets. Accounts will be from different segments ranging from Online travel agents, retail, B2B intermediaries, etc.
• Be based in Seoul and report to the Director Account Management, North Asia. (Tokyo might be secondary location)

Experience and qualifications:
• Fluent in Korean, English, Japanese.

• 3+ years of experience in account management or sales.

• Experience in building effective client relationships and negotiations
• Strong relationship / communication skills; required as role is very client facing, involving client contact in negotiation and in ongoing partner contact
• Ability to influence the decision making of both internal and external stakeholders through formal and informal negotiations / discussions
• Mastery of detail and analytical skills; at any given time there are dozens of client / potential client issues to be solved (whether technical, commercial, or legal), and an ability to stay on top of this complexity (while not losing sight of the strategic / financial aims of the business) is very important
• Demonstrated ability to work autonomously and manage a wide variety of projects simultaneously and under deadline
• Willingness to travel regularly and meet partners face-to-face
• Experience working in online travel/commerce/retailing/portals
• A good understanding of the internet technologies used in the online travel industry

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.