Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Product Compliance Engineers evaluate and understand industry technical compliance requirements that impact Light & Wonder’s (L&W) products. Additionally, Product Compliance Engineers evaluate and comprehend technical characteristics of L&W's products to assist in the approval and deployment of those products into the regulated marketplace. Product Compliance Engineers serve as key contributors to the resolution of field issues that may occur with L&W products through coordination with other relevant L&W departments on the diagnoses, reporting, and remediation of field issues. Product Compliance Engineers are expected to be the primary technical contact for key gaming regulatory agencies and independent test labs that require unique technical support or jurisdictions that represent key risk areas for L&W. Product Compliance Engineering is an inherently technical role and one that requires basic understanding of computer architecture, gaming-specific technical requirements, L&W technical product knowledge, complex problem solving, and critical thinking.

Essential Duties and Responsibilities:

· Effectively collaborates with multifunctional teams including, but not limited to, Engineering, Project Management and Executive Leadership on new product development and existing product improvements.

· Works closely with all departments and stakeholders to provide input and oversight regarding identified product field issues, to include regulator communications, assistance in creating and distributing appropriate regulatory notifications and tracking through to resolution.

· Identify and report product compliance risks to management.

· Establishes and maintains effective working relationships and communication channels with regulatory authorities/testing agencies.

· Builds strong product knowledge and requirements knowledge, to help forge world class relationships with regulatory/testing agency staff.

· Takes an active role in the preparation of product submissions as well as any high-priority projects, as required.

· Researches, manages, and assists in the resolution of issues or discrepancies that the regulatory/testing agencies encounter during the submission/testing process.

· Serves as the point of contact for regulatory agencies and independent test labs regarding all product submissions and dispositions and report status.

· Interpret laws, rules, and regulations to determine filing and reporting requirements for regulatory agencies. This may also include working with legal counsel in the negotiation process for changes to regulations where appropriate and required for product approval.

· Keep abreast of any new requirements or changes to existing rules, regulations and legislative requirements that may impact the company’s products.

· Performs other duties as assigned.

Qualifications:

Knowledge, Skills, & Abilities:

· Commitment to excellence in customer service.

· Strong interpersonal and verbal communication skills.

· The ability to exercise discretion and utilize effective negotiation skills.

· Proficiency with Microsoft Office.

· Detail-oriented and organized.

· Strong written communication skills.

· The ability to work positively in an open-concept team environment.

· The ability to analyze and resolve issues in a timely manner.

· Employees will obtain and hold a gaming card with the State of Nevada Gaming Control Board and other gaming regulatory agencies, as necessary.

· Employees are expected to become a noted product and regulatory expert, as the nature of the role requires the employee to gain and hold a deep understanding of L&W’s products and how they fit within existing regulatory frameworks.

· Employees will become the faces of L&W for specific regulatory agencies and the employee is expected to drive increasing regulatory confidence in L&W and its products.

· Employees are expected to be able to handle crucial and sensitive discussions with gaming regulatory agencies to drive innovative technology into the marketplace or to defuse negative regulatory scrutiny of L&W’s products.

Education

• Bachelor’s Degree in Engineering/Technical field or equivalent technical experience.
• Minimum two (2) years of experience in gaming compliance, gaming operations, or another comparable regulated field.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions

LNW and its affiliates (collectively, “LNW”) are engaged in highly regulated gaming and lottery businesses.   As a result, certain LNW employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.   In order to ensure LNW complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, LNW requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.  As a prerequisite to employment with LNW (to the extent permitted by law), you shall be asked to consent to LNW conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. 

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Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.