Job Description
1. Support CS on customer service activities.
2. Support ensuring the customer enquiries and requests are addressed in a timely manner.
3. Support handling customer complaints according to the Company procedures and service standard.
4. Support coordinating with internal teams and suppliers to ensure the product quality and customers’ requirements are met.
5. Assist other team members, provide supports and report to Supervisor/ Team Leader.
Qualifications
• College or equivalent required.
• 0 - 2 years Customer Service or related experience a plus.
• Good written, verbal and telephone communication skills.
• Good data entry and organizational skills. Detail oriented and good follow-up skills
• Ability to effectively manage many priorities and issues.
• Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.
Additional Information
Please send your resume via dao.nguyen@ap.averydennison.com
