Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

As a Senior Software engineer in Dispute Systems, you will be part of a global team that develops and maintains Visa Resolve Online, a web-based application that enables Visa clients to manage their disputes and chargebacks. You will use your Java skills and experience with various technologies to design, develop, test, and deploy high-quality code that meets very high business, security and resiliency requirements. You will collaborate with other teams, vendors, and stakeholders to ensure the smooth delivery and operation of the application. You will have the opportunity to learn and apply new technologies and frameworks, such as AI and generative AI, to enhance the functionality and performance of the application.

The Work itself: 

• Learn the Visa Dispute business domain, analyze requirements, evaluate different coding options and participate in scoping and sizing activities

• Design, develop, test and maintain code for the Visa Resolve Online application

• Communicate and collaborate effectively with team members including vendor partner teams

• Participate in the technology proof-of-concepts and learn new technologies and frameworks

• Understand and enhance coding guidelines and participate in code review processes

• Create and maintain technical documentation

• Collaborate with Product Owners, DevOps, Security, Automation and Level 3 Support teams to ensure alignment across initiatives.

• Deliver service excellence and innovation, create opportunities, consistently think and act ahead of the curve

Essential Functions:

• Demonstrates relevant technical working knowledge to understand requirements.

• Identifies and contributes to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance.

• Applies standard processes on the use of programming languages (e.g. HTML, C++, Java) to write code that fulfils website modification requests and technical requirements.

• Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.

• Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

• Ability to work independently, and effectively communicate with team members

• Strong problem solving and analytical skills

• Very good communication skills

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. 

Basic Qualifications:

• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 2-7 years of relevant experience in Java/J2EE enterprise applications including Spring framework, Struts and Web services
• Strong Core Java skills
• Good Handson knowledge of Kubernetes, Docker is required.
• Demonstrated ability to build object-oriented designs
• Strong SQL skills required. DB2 database experience preferred
• Strong problem solving and analytical skills
• Very good communication skills
• AI and generative AI skills are highly desirable.
• Fundamental knowledge of UNIX and shell scripting.
• Experience in the financial domain or payment industry is a plus
• Ability to work independently, and effectively communicate with team members
• Must be capable of working in all phases of the application system development life-cycle.
• Knowledge/Work experience using Agile methodologies like Scrum

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.