Opportunity

The Workforce Support Manager will directly provide employees and leaders with day to day HR consulting support.  S/he will be a member of Asia Pacific Workforce Support Team, with the primary support assignments of handling employee relation issues, providing consultancy on HR policies, procedures to employees and managers in the region. S/he will also provide support across multiple groups/sites as needed. Reporting to the Workforce Support Leader, this individual will be the main point of contact for employees and managers regarding employee relations, and co-own employee engagement and satisfaction for the region.

Key Areas of Responsibility

• Provide positive employee relations; manager capability support across our sites. 

• Recommend ER strategies and initiatives that will support employee morale and engagement. 

• Work in strong collaboration with other workforce support tiers to ensure employee inquiries and issues are resolved in a timely, friendly and comprehensive way. 

• Support employees and managers on HR activities such as promotions, investigations, absenteeism management, corrective actions, PIPs  terms and restructuring activities.

• Primary liaison with HR workforce support leadership regarding policy reviews & Benchmarking, policy improvements, training opportunities etc. 

• Provide regular insights on People Data to HR Leadership along with support for regular review meetings/OGSM

• Independently handle & close employee queries on applicable Policies, local benefits. 

• Support Employees & leaders on finding and using resources on core processes such Coach employees leaders as needed on how to navigate and resolve key leadership processes, managing conflicts etc. 

• Remain effective partnership with local government and labor unions on committee development, retirees rehire and communication facilitation etc.

• Manage employee wellbeing related special cases that need to align with EHS/ Government/Legal requirements.

• Support key projects focused on new process or capability development/enhancement. 

Key Qualifications

• Bachelor’s degree in Human Resources, Business, or related field required

• More than 10 years of Experience in Human resource along with proven experience in Employee relations.

• The role will require occasional travel to various manufacturing sites across the region.

• Excellent verbal and written communication skills.

• Ability to manage multiple priorities/cases at once, knowing when to reach out for support and escalate as needed. 

• Ability to develop and maintain positive relationships with employees, functional leaders, local labor unions, local government and other stakeholders.

• Thorough understanding of human resources and labor relations principles, practices, and procedures.

• Ability to successfully use digital case management and workflow management tools to

complete core activities.

• Ability to approach issues or disagreements with the objective of reaching win/win solutions. 

• Ability to compile, research, interpret and analyze information and data.

• Ability to compose and present comprehensive reports

• Compliance with Company policies concerning maintaining a drug free workplace is required

• Compliance with all Company policies is required including all safety policies and procedures 

• We are open to adjusting the job level and responsibilities based on the successful candidate's skills and experiences