Job Details
We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
The Team:
You will be part of the Celonis Academy team which empowers Celonauts, Customers, Partners and Students to be successful with Celonis by creating and delivering impactful learning experiences. We manage the Celonis Academy training platform and develop Celonis’ online and instructor-led training.
Specifically, you will join the Product Online Training Team which creates training on Celonis products for various Celonis users (e.g. business user, analyst, data engineer). This team also has a particular focus on the enablement journey of Celonis’ customer and corporate partners, including training and certification programs.
The Role:
As a Senior Learning Experience Designer, you work with various subject matter experts to conceptualize, design, create and maintain online training content on a large variety of topics. You use innovative learning technologies to do so, offering highly interactive and engaging learning experiences. As part of the Product Online team, your content will focus on enabling business users and process leads on using Celonis products across customer journeys.
Example topics include getting started training to onboard business users to Celonis dashboards, to explaining advanced process intelligence features to power-users. With your training, our customers will be able to scale process intelligence as fast as Celonis has grown!
More than 300,000 learners worldwide consume the content you create, predominantly Celonis corporate partners but also customers, academic partners and internal employees. Through the feedback channel with our learners, you will directly see the impact of your work.
The work you’ll do:
- Design, write and develop engaging online training including hands-on exercises, qualification and certification exams
- Build and manage Celonis case studies
- Manage your own projects independently including collaboration with Subject Matter Experts (SMEs), the rest of the Academy team and various stakeholders across Celonis
- Manage your content in our Learning Management System (LMS)
- Collaborate with other departments, such as Product Management and Celonis Services, to discover enablement gaps, define the training roadmap and recruit SMEs
- Take the lead in representing the enablement needs of the partner audience, continuously on the lookout for opportunities to enhance our offering
- Put the end-user/learner at the center of everything you do
The qualifications you need:
- 7+ years of experience in the field of e-learning development, instructional design or a related field
- Experience working in a SaaS company on the product training and enablement
- Experience in storyboard scripting and working with authoring tools (e.g., Articulate) and learning management systems
- Strong communication and writing skills in English
- An interest in AI and the game-changing business capabilities it offers
- Creative flair and a curiosity for new and innovative ways of doing things
- A talent and passion for breaking down and conveying complex topics in an intelligible way for different target audiences
- An enthusiasm for new challenges and thinking out of the box
- A proactive and ownership-first mindset
What Celonis Can Offer You:
- The unique opportunity to work with industry-leading process mining technology
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
- Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
- Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
- A global and growing team of Celonauts from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
- A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
About Us:
Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Equal Opportunity at Celonis:
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
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