Data Operations Intern

Job ID [6111] - ROC - Costa Rica - Part Time

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are -with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• Excellent attention to detail and ability to complete repetitive processes with no error.
• Clear written and verbal communication skills with an ability to communicate business concepts to a senior audience.
• Highly organized and efficient.
• Competency in Microsoft Office (Outlook, Excel, Word, and PowerPoint).
• A strong client-focused orientation with the drive and passion required to achieve results and ensure customer satisfaction.
• Strong interpersonal and teamwork skills.

Education

• Undergraduate/first-level degree (e.g., Bachelor’s degree) required, ideally within a financial discipline.
• Ideally one year ahead of graduation.
• Start Date: March 2025

Responsibilities

• Be responsible for and support the documents download process, including performing manual downloads, resolving issues, and participating in future operational improvements discussions.
• Support new deal set-up, data capture (e.g., amendments), lifecycle data maintenance, data quality assurance, and tracking support to the rating analysts within the designated Line of Business (LOB).
• Perform administrative tasks including data updates, preparing rating actions, bulk rating actions, publishing ratings, research and press release templates, and disclosures consistent with regulatory requirements, internal policies, and guidelines for designated LOB support.
• Monitor designated mailboxes to ensure timely and effective handling of internal and external client requests. Prioritize work to meet deadlines and time-sensitive requests/projects.
• Facilitate resolution to technical issues and/or more sophisticated external inquiries with supervision by Senior Financial Data Associate/Specialist/Team Leader.
• Build positive relationships with clients to ensure customer satisfaction.
• Demonstrate the ability to interact professionally with clients and deliver a high level of service across a high volume of transactions.
• Promptly and efficiently raise conflicts/problems/database/data inconsistency.
• Identify and research issues and/or discrepancies with data and/or requests for follow-up with the analyst.
• Resolve basic client inquiries.
• Demonstrate increasing awareness of procedures, guidelines, and regulatory requirements as it pertains to their job function by asking relevant questions.
• Liaise with Rating Teams and other Moody’s departments (Commercial, Information Technology, etc.) as needed.
• Provide back-up coverage for designated associates in the event of absence and holidays to ensure flawless service to GMO clients.
• Willing to accept new challenges and demonstrate flexibility with last-minute changes in commitments and deadlines.
• Contribute positively to the team even under pressure or when performing routine and/or administrative tasks.
• Place the interest of the team above individual self-interest.
• Continue to develop broad-based knowledge of financial instruments, terminology, and related business practices.

About the team

The Global Middle Office (GMO) provides transaction management support, workflow coordination, rating desk services, and other broad operational support to Moody’s Rating Service’s teams. The department works closely with the lines of business to improve both business processes and data quality across the rating lifecycle. The GMO has over 100 employees in 5 countries and is a key player in business process development, new company-wide initiatives, and technology projects.

Working at Moody’s

Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody’s is a global integrated risk assessment firm that empowers organizations to make better decisions.

Want to know more about us? Please follow this link to know what identifies us as Moody’s.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.