Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Over here at Expedia Group's People Technology Team, we're not just typing away at our keyboards. We're crafting, developing, and managing top-notch systems that our people rely on throughout their adventures with us.

Now, what's a ServiceNow Engineer? Imagine someone who knows ServiceNow like the back of their hand, seamlessly meshing with various teams and turning those "I wish we could..." statements into "Look what we did!" tech wonders.

What you'll do:

• Dive head-first into analyzing, designing, testing, and developing projects

• Transform Expedia's global requirements by refining our ServiceNow platform

• Get hands-on! Design, configure, test and roll out ServiceNow HRSD module changes

• Join our cross-functional team to tackle system and integration glitches and ensure our data's right

• Partner with upstream/downstream systems and 3rd party vendors that bolster our ServiceNow Integrations

• Engage with our Devs, Product Masters, Tech Gurus, and Support Engineers to make those tech dreams a reality

• Craft epic runbooks. Think of them as your tech recipe book for system

Who you are:

• Bachelor's or Master's in Information Science, Computer Science, Business or related technical field; or Equivalent related professional experience   

• Rocks ServiceNow HRSD, Employee Center configuration/development work for about 2-3 years

• Plays the hero by implementing HR life cycle management events, integrating upstream/downstream and 3rd party systems with ServiceNow using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

• Acquires the wisdom of Development language and experience using various scripting technologies like JavaScript, PowerShell, and Shell

• Shows off by crafting snazzy ServiceNow reports and dashboards

• Grasps those popular delivered integrations and ServiceNow core concepts

• Flaunts that ServiceNow Certification in Development (although if you haven't, it's cool - show us what else you've got!)

• Understands additional tech platforms, especially Workday and AWS, and know how to integrate with Workday

• Impress with your stellar communication game

• Good understanding of Agile Methodology, Software Development Lifecyle, SOX Compliance and experience in tools like Jira & Service Now

• Helps coordinate stakeholder input and collaboration efforts when developing solutions to issues

• Thinks broadly and understand how, why, and when policies/processes are standardized and when they differ across the organization

• Utilizes Agile, Scrum, and Kanban

The total cash range for this position in Seattle is $112,000.00 to $156,500.00. Employees in this role have the potential to increase their pay up to $179,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.