The Issuing Solutions Product Development team drives the diversification of our revenue with products that differentiate our network and deliver valuable solutions across other rails. The team’s strategy is to increase the value driven through developing solutions that address complex and emerging issuing needs for banks, fintech and partners. Our mission is to drive the future of payments by enabling innovation around payment credentials, and processing, helping our clients navigate digital commerce complexities and address an increasing need for flexibility and agility.  

The goal of the Visa Issuing Platform is to be the world’s most open payment platform by delivering market leading, globally relevant, omnichannel issuing componentry through open, composable, modular APIs delivered with Visa-grade resilience, security, maintenance, and scale.

The VP will lead product development for Visa’s Issuing Solutions Platform Development, aligning with key stakeholders across technology, global product and market facing teams.  Our platform is a collection of client and payment’s ecosystem facing assets performing processing, settlement, data services, and issuing capabilities, connecting our issuing clients into the payments landscape through APIs, tools, mobile applications, and SDKs. Our team is organized to deliver value using a Scaled Agile Solution Train structure, supporting several Agile Release Trains across multiple value streams. This is a global role supporting all regions, with the largest team concentration located in Highlands Ranch, Colorado.

This role will report to the Senior Vice President, Issuing Solutions Product Development, and will be responsible for working with the executive team as well as the commercial product development business partners to aggressively expand Visa’s product portfolios. This is a senior and transformational role, and one of autonomy and next generation thinking.

Responsibilities:

• Directly responsible for product development for the Visa Issuing Solutions Platform.

• Lead cross-functional global team of engineering leaders, engineers, and solution architects, to define technology project architecture, develop the platform in support of our product roadmap, and play a leadership role providing guidance to stakeholders.

• Provide technical vision and a roadmap to align with the corporate strategy and the technical strategy.

• Provide technical thought leadership and management in building code that is secure and passing all Visa cyber security requirements.

• Provide technical thought leadership and management in building code that has an always-on architecture and uptime/availability characteristics in excess of 99.999%.

• Work closely with product management and the regions to define the right feature set and technical roadmap to support the company vision and strategy across our ecosystem.

• Work closely operations & infrastructure to ensure a seamless model of coding, deployment and operations of the code in production.

• Execute technology strategies and key priorities to meet business objectives and strategies with key stakeholders across technology, global product and market facing teams. 

• Work directly and closely with cross functional stakeholders to develop multi-year strategic outlook plans, instrumental in defining solutions for large/complex opportunities/challenges.

• Support a globally distributed team of 200+ employees.

• Manage and enhance our global organizational model and our global workforce in NA, Europe and Asia.

• Maintain operational and fiscal discipline by effectively managing the scope/schedule and budget.

• Lead agile product development teams working with clients (issuers, fintechs, payment networks, processors and service providers) to commercialize new or existing underutilized products to address broader use cases.

• Define, coordinate customer change management and support strategies.

• Strong Intellect. Bright individual, with ability to combine analytical reasoning, creativity and judgment. Quick study, able to handle complex matters, with multiple initiatives going on simultaneously. Able to deal effectively with strategic issues, as well as tactical operational details.

• Highly Ethical. Can be trusted to do the “right thing” for the employees, shareholders, and others. Follows a balanced approach without compromising integrity.

• Values and Leadership: Demonstrates alignment to Visa’s Values and has the capability to lead and motivate a team. Demonstrates commitment to growing and developing internal talent.

• Results Oriented. Energetic, resourceful, with strong service orientation and positive can-do attitude. Fully committed to the job and to deliver outstanding work. Never satisfied with status quo, continually striving for excellence. Enjoys working hands-on.

• Change Agent. Comfortable designing for the future, while managing day-to-day HR matters. Able to anticipate risks and propose practical plans to mitigate them. Appreciates HR’s impact and how HR is an integral part of the company’s business strategy.

• Low Ego. Puts needs of the business ahead of themselves. Operates in a transparent fashion without a personal agenda. Possesses a well-developed sense of humor and listens first.

• Self-starter. Able to challenge the status-quo sensitively and constructively. Intellectually agile, self-confident and highly articulate.

• Relationship Building / Influencing- Demonstrate effective and appropriate influencing skills with senior management/partners, combining high-level human capital knowledge with deep organizational understanding. Build strong relationships with solid trust and mutual respect as the foundation. Leverage strong judgment skills to make decisions. Instinctively know when and how to introduce change, in such a way that it is broadly accepted and institutionalized.

Technical Skills & Experience

• Experience leading large, global technology teams and a broad software engineering leadership background.

• Previous experience in design, architecture, and engineering experience of highly available, resilient, scalable systems.

• Experience leading large, global technology teams of at least 100+ employees and a broad software engineering leadership background.

• Proven ability to lead multidisciplinary technology teams, providing guidance, and nurturing talent.

• Track record of effectively communicating complex technical concepts to diverse stakeholders.

• Demonstrated experience in change management concerning the adoption of new technologies.

• Strong organizational skills with the ability to manage multiple projects, teams, and priorities concurrently.

• Ability to build and maintain strong relationships across various departments, ensuring seamless collaboration and communication.

• Proven capability to align departmental strategies with the broader corporate vision.

• Experience in creating a collaborative and innovative work culture that encourages risk-taking and fosters excellence.

• Foundation experience built from a combination of architecture and engineering experience, remaining current with technology trends.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:
• 15 or more years of work experience with a bachelor’s degree or at least 12 years of work experience with an advanced degree (e.g. Masters/MBA/ JD/MD) or a minimum of 10 years of work experience with a PhD.
• App servers, Kubernetes, Hazelcast, Kafka, Relational Databases (MySQL/SQL Server), Mongo, Cassandra, Containers, Chef, Splunk, Elastic, Big Data/Processing.
• Experience in coding, architecting and leading large teams of technologists.
• Experience managing a large global and disparate team of engineers across multiple time zones and cultures.
• Have experience in Development Operations and modern CI/CD techniques
• Strong track record of building enterprise transaction-based system with focus on security, reliability, scalability, and performance.
• Experience working in Agile framework and comfortable working in matrixed organization.
• Excellent knowledge of core engineering best practices and passion to implement these across the team.
• Demonstrated ability to recruit, grow, retain, and lead high-caliber technical talent.
• Exceptional collaboration and partnership skills with the ability to work in a global environment and drive consensus in cross-functional teams.
• Strong commercial acumen, able to forecast business trends and translate into agile technology issuing solutions.

Preferred Qualifications:
• Proficiency in public cloud-based solutions is highly desired.

• Proven experience managing multidisciplinary teams and overseeing large-scale technology projects.

• Exceptional communication skills with a knack for translating complex technical jargon into understandable language for non-technical stakeholders.

• Experience leading large, global technology teams and a broad software engineering leadership background.

• Previous experience in design, architecture and engineering experience of highly available, resilient, scalable systems.

• Experience leading large, global technology teams of at least 150+ employees and a broad software engineering leadership background.

• Payments industry knowledge would be a definite advantage.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 220,000 to 400,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.