Pitney Bowes is now hiring for a Technical Services Supervisor in our

Brown Deer, WI Presort facility! 

As part of our commitment to a flexible work schedule, this role does not have a set amount of vacation per year.  Salary range: $85,0000 annual salary.  

You Are: 

As a Technical Services Supervisor at Pitney Bowes, you will work under the supervision of the site General Manager and will be responsible for managing a team of technicians and technical support resources to ensure all processes and procedures are followed and equipment is properly maintained. 

• A passionate leader who can derive client insights, influence and collaborate with a variety of internal/external teams for both existing and new products 

• High performing, team driven, and have a keen sense for customer service and client relationship building 

• A strategic forward thinker who acts with purposefulness and speed and is committed to championing new ideas, strategies or concepts, to ensure projects reach a successful launch 

You Will:   

• Participate in activities regarding team member recruitment, professional development, and performance, define training requirements, and manage time and attendance of technician staff 

• Establish and continuously improve communications between operations, technical services and all other stakeholders to ensure team meets operational expectations 

• Work with the onsite facility personnel to schedule necessary resources to support workload, track performance and provide feedback 

• Establish and maintain a strong presence across multiple shifts to monitor deliverables and ensure proper job performance by team members 

• Address any mechanical or electrical issues that arise and take proper action to diagnose and/or fix the problem 

• Be responsible for following OSHA and other standard safety guidelines, conducting business as outlined by company policy, and using personal integrity to accomplish goals 

• Ensure tracking all machine downtime, scheduling and documenting P/M’s, maintaining inventory of spares parts and assisting Operations management to achieve P&L goals, safety standards, performance goals, and customer service standards 

Your Background: 

• 6+ years’ proven managerial experience in an industrial maintenance production environment directing team 

• A minimum of 5-6 years mechanical/electrical maintenance experience in the PM, installation, trouble shooting, and repair of complex industrial equipment preferred 

• Knowledge of OSHA regulations and ability to develop pertinent procedures 

• Knowledge of automated CMMS maintenance software or similar programs 

• Ability to fully understand and interpret blueprints, schematics, designs 

• Technical certificate, minimum of Associate’s Degree in Electronics, Computer Science, Mechanical or related field preferred 

• Possess strong organizational, collaboration, and communication skills with the ability to take initiative to complete complex tasks and projects quickly and autonomously 

• Mastery of the Microsoft Office Suite including Excel, Word & PowerPoint to drive communication to internal & external stakeholders 

• Ability to motivate and manage employees, measure performance, and take appropriate action to correct performance issues 

Our Team:  
  
Pitney Bowes Presort Services performs mail sorting; performing some of the work that would typically be performed by the USPS®.  For completing this work, Presort Services receives discounted postage rates.  By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them.  Our national network of operating centers processes over 17 billion pieces of mail annually.  We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing optimal postage savings.