Industry Relations Manager, Sr. Principal at Realtor.com®

Location: Austin, TX

Are you passionate about shaping the future of real estate and ready to make a meaningful impact within an innovative tech company? Reporting to the Head of Industry Relations, this role will be responsible for creating and executing communication strategies that showcase the value of Realtor.com® products, elevate our thought leadership in digital real estate, and protect the company’s reputation within the industry. If you’re driven, organized, and have a deep understanding of the MLS and Realtor Association landscape, this is your opportunity to champion real estate professionals, helping them harness online consumer traffic to drive their success. Join us as our newest Sr. Principal Industry Relations Manager and help shape the world of real estate, one home at a time.

What you’ll do:

• Contribute to the strategic creation and ongoing refinement of the Realtor.com® industry story.
• Champion the core values that define Realtor.com®’s industry-friendly mission.
• Provide thought leadership to the industry on listing exposure, lead generation, brand marketing solutions, agent/broker software, and related topics.
• Strengthen MLS engagement across the customer base through relationship-building, educational programs, and advancing business and technical integration opportunities.
• Secure new and renewal contracts for Realtor.com® and Listhub throughout the region.
• Represent Realtor.com® professionally and accurately in all communications.
• Deliver dynamic in-person and virtual presentations on relevant topics and products for Association Executives, Boards of Directors, Senior MLS leadership, and MLS contacts.
• Support the development and execution of communications, including blogs, white papers, and newsletters for MLS customers. Maintain tracking systems for MLS marketing and communications.
• Collaborate with Industry Marketing and Industry Events to drive Industry Relations goals forward.

How we work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

What you’ll bring: 

• Associate's degree or higher, or equivalent experience.
• 8-12 years of industry relationship management experience, including at least 5 years in data agreement negotiation.
• Outstanding written and verbal communication skills.
• Exceptional interpersonal skills, with a track record of building strong, lasting relationships.
• Self-motivated, strategic thinker, able to identify opportunities and develop effective action plans.
• Skilled at working remotely and managing projects independently.
• Capable of handling multiple projects with diverse internal and external stakeholders.
• Strategic, forward-thinking mindset; anticipates future trends and impacts.
• Experience in crafting and executing strategic communication plans.
• Quick to understand technical information and adept at translating it into impactful communications.
• Diplomatic approach; able to navigate complex political situations effectively.
• Flexible and adaptable to changing demands and priorities.
• Proven ability to work cross-functionally with both internal and external stakeholders.

What we like to see:

• Resourceful, both a strategic thinker and hands-on doer.
• Builds strong relationships both within and outside the organization.
• Demonstrates high ethical standards and transparency in all dealings.
• Adaptable and quick-moving; thrives in a dynamic environment.
• Willingness to travel regionally and nationally, approximately 50% (post-COVID).