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Position Overview
We are seeking one dedicated Credit and Collections Analyst to join our Finance team. You will evaluate the creditworthiness of our customers and potential customers, ensuring the timely collection of outstanding payments, and managing a portfolio of accounts with past-due balances. Your expertise in financial analysis and credit evaluation will help make informed decisions related to extending credit for the purchase of our products and services. Additionally, you will collaborate with multiple teams to resolve payment issues and maintain positive business relationships with our clients.
You will report to the Senior EMEA Manager. We offer hybrid working for our employees which will see you will work in our Krakow office 2-3 days a week.
Responsibilities
- Conduct thorough financial research using various sources to assess the creditworthiness of our customers and potential customers
- Investigate and address any inconsistencies or concerns in credit applications, reaching out to applicants for additional information when necessary
- Utilize our credit matrix and established processes to determine creditworthiness and document all approved or disapproved credit decisions
- Analyse marginal credit applications and escalate them to regional credit management for further evaluation
- Manage a portfolio of accounts with overdue payments, contacting customers to resolve outstanding balances and gather information about their financial situation
- Maintain ongoing appraisal and analysis of account activity and payment status, recommending further action, such as involving third-party collections or suggesting account write-offs
- Negotiate with customers facing financial constraints to secure commitments for prompt payment
- Collaborate with our Sales and Operations to address and resolve customer issues affecting payments
- Conduct weekly meetings with department management to review the portfolio's performance and discuss strategies
- Represent us and the department in interactions with internal and external auditors, providing necessary documentation and status updates on accounts under review
- Understand and implement the necessary requirements for converting invoices to cash in EMEA emerging markets
- Provide support to our clients in local languages and demonstrate cultural awareness and understanding of local market conditions
- Manage customer withholding tax deliverables
- Participate in negotiating security, such as bank guarantees, with customers
Minimum Qualifications
- 4 year degree preferred
- Fluent in English and a second European language (Nordic preferred)
- At least 4 years of Credit/Collections experience for the Senior analyst role (preferably in a multinational company), managing eight figures of cash on a quarterly basis
- At least 2 years experience for the analyst role
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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