Job Details
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Product Manager III, Trust and Safety
Introduction to team
At Expedia Group, Trust and Safety is not just checking a box; it is a critical part of keeping our travellers and partners safe from harm and disruption. We are looking for an experienced product leader who will have the opportunity to build effective and scalable technologies to prevent these disruptive events from impacting our marketplace, while enabling a safer experience for millions of users globally across Expedia Group.
As a Product Manager III, you will orchestrate the development of cutting-edge travel products, harmonising innovative solutions with user needs to solidify the company's market leadership. You'll integrate AI/ML advancements, and lead cross-functional efforts to actualise a data-informed, customer-centric product strategy. Your expertise will drive the creation of strategic roadmaps, foster influential stakeholder relationships, and elevate the travel experience through meticulous execution and visionary leadership.
In this role, you will:
Lead the development and delivery of a critical part of the Trust & Safety team’s vision.
Propose solutions to improve safety from a preventive approach - detect any disruptive or unsafe behavior at the earliest possible
Collaborate cross-functionally across Expedia Group: Product, Engineering, Design, Operations, Policy, Legal, and business teams to make strategic technology bets
Define project goals and key results that align with strategic vision. Gain consensus, work with Analytics to test, learn, and track results, and communicate progress to leadership
Bachelor's or Master’s degree; or Equivalent related professional experience
5+ years of software product management experience delivering products (including preferred experience across marketplaces and/or trust and safety)
You get a thrill from ambiguous and complex challenges, while leaning on your systems thinking powers to create customer value at scale
Collect and analyze data from various sources, identify key insights, spot product optimization opportunities, and inform product decisions
Demonstrate a critical understanding of business processes and challenges, developing solutions to meet unique business needs and objectives with engineering stakeholders
Have a knack for storytelling by using data and using that ability to influence senior stakeholders and key leaders
Demonstrate expertise in leading product vision and partnering with your technological counterparts to deliver the best possible customer experiences
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.