The Vendor Operations Program Manager role is crucial to delivering our vision of scaling vendor operations and managing Meta's third-party engagements in a compliant manner. In this role, you will help the Vendor Solutions team drive operational excellence in vendor engagement and proactively manage a portfolio of vendors that deliver key business outcomes. As part of a multi-year vision, you will be responsible for scaling and delivering existing programs while identifying and launching new initiatives. The ideal candidate will excel at collaborating with cross-functional team members and consistently delivering high-quality work, even under tight deadlines and competing priorities.

Vendor Operations Program Manager Responsibilities:

• Partner with business program owners to provide end-to-end global vendor operations support for People team vendor programs
• Ensure compliance with Meta's vendor program by completing vendor onboarding, third-party risk assessments, contracts, and purchase orders. You will also troubleshoot and unblock issues with these operational tasks that are unique to Meta’s vendor engagement program.
• Problem-solving skills and customer-centric approach, you will be responsible for managing vendor contracts, coordinating with vendors, and providing timely and effective solutions to service-related issues
• Alignment on objectives with key program stakeholders, manage the vendor roster, and keep program business owners informed on status
• Partner with cross-functional teams (Supplier Master, Third Party Risk Assessment, and Source 2 Pay) to ensure that vendors are engaged in a compliant manner, adhering to Meta's Vendor engagement policy.
• Provide feedback and make recommendations on program status, progress, and partnership insights to key stakeholders
• Create and manage reports (e.g., budget forecasting and tracking) and special projects with key suppliers, sharing monthly reports with leaders and program owners

Minimum Qualifications:

• 2+ years of vendor operation experience
• 1+ years of program or project management experience
• Experience to multitask in a fast-paced environment and meet deadlines
• Knowledge of Microsoft office tools (Word, Excel, Powerpoint)

Preferred Qualifications:

• Experience in vendor negotiations, pricing and promotion, vendor management
• Project management skills (organizing, planning, reporting, documenting, driving tasks to closure, etc.)

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.