What you can expect

Zoom is looking for Realtime DevOps Engineers to join our Zoom for Government organization. You will design and maintain scalable cloud infrastructure, and implement best practices for CI/CD, IaC, logging, monitoring, and automation. You'll partner with our international teams to ensure the platform is constantly running at the highest level.

About the Team

The Zoom for Government organization is responsible for the critical production environment of Zoom For Government’s product suite. We drive operational excellence for Zoom infrastructure through tooling and automation.

Responsibilities

• Driving automation initiatives to streamline repetitive tasks and enhance system efficiency

• Collaborating with engineering teams to ensure smooth and efficient deployment of production services.

• Implementing and maintaining deployment pipelines to support continuous delivery (CI/CD) processes.

• Troubleshooting and resolving issues related to infrastructure and application performance.

• Designing, implementing, and maintaining scalable cloud infrastructure to support production workloads.

• Collaborating with compliance teams to ensure that infrastructure and processes adhere to regulatory requirements

What we’re looking for

• 5+ years in a Site Reliability Engineer (SRE) or DevOps Engineer role

• Experience with containerization and orchestration tools (e.g. Docker, Kubernetes)

• Have proficiency with Python and Shell scripting, and configuration management tools (e.g. Ansible)

• Have experience installing, configuring, and monitoring Linux systems in physical data centers

• Experience with CI/CD pipelines and version control systems (e.g. Jenkins, Git, Argo CD)

• Experience with Cloud environments (AWS, GCP) and Infrastructure as Code (IaC) principles and tools (e.g. Terraform)

• Experience with logging and monitoring tools (e.g. ELK stack, Prometheus, Grafana)

• Able to participate in on-call shifts and incident management and work after hours/weekends for application releases/deployments

*Sponsorship is not available for this position*

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.