It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

What you get to do in this role:   

• This position reports to: Senior Manager, Revenue Recognition
• Serve as a revenue recognition and finance subject matter expert and partner with Sales, Deal Desk, Legal and Sales Operations during the contract negotiation process by analyzing the impact of contract terms, communicating the revenue impact, and offering alternative structures
• Collaborate with Finance business partners on revenue metrics, forecasts, and projections
• Manage and align contract negotiations and contract terms to key financial performance metrics
• Assess revenue recognition for contracts in the process of being negotiated in accordance with ASC 606
• Exercise judgment within defined policies and authoritative guidance to determine appropriate action related to revenue-related transactions and documenting considerations and conclusions
• Educate stakeholders through creation and delivery of training for revenue recognition rules, key finance performance metrics, policies, and practices
• Challenge and assist in process improvements and implementation to further streamline Finance processes and shorten financial close cycle to ensure scalability
• Monitor relevant US GAAP and SEC developments and international developments to ensure finance policies and procedures are compliant
• Provide operational support for projects within a matrix organization

To be successful in this role you have:

• 7+ years relevant industry accounting experience, including process and system experience, preferably with a background in a public accounting firm.
• Proficient understanding of (US GAAP) software revenue recognition under ASC 606 / IFRS 15
• Prior SaaS, software or hardware industry revenue recognition experience is a PLUS
• Strong analytical skills and detail-oriented self-starter with both drive and ability to work independently to meet deadlines.
• Clear communication skills and able to simplify complex issues for non-finance stakeholders
• Ability to interpret complex commercial transactions and propose alternatives in line with company requirements
• Motivated dynamic team player with great interpersonal skills and positive attitude

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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