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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

We are seeking a talented and passionate UI/UX Designer to join our dynamic UI/UX team. The ideal candidate will have a strong background in designing intuitive and engaging user interfaces for complex systems. You will play a crucial role in shaping the user experience of our internal tools, ensuring they are user-friendly, efficient, and visually appealing.

You will be working primarily with a team of developers in the Cloud Infrastructure group helping design the next generation of internal software tools that are in support of our Global Cloud Services organization.

What you get to do in this role:

• Design & Development: Create user-centric designs by understanding business requirements, user feedback, and usability findings.
• Prototyping & Wireframing: Develop high-fidelity prototypes, wireframes, and mockups to effectively communicate design ideas and interactions.
• Collaboration: Work closely with product managers, developers, and other stakeholders to ensure seamless integration of UI/UX elements into the final product.
• User Research: Conduct user research, usability testing, and analyze user feedback to inform design decisions.
• Design Systems: Develop and maintain design systems, guidelines, and best practices to ensure consistency across all platforms and products.
• Iteration: Continuously improve and iterate on designs based on user feedback and performance metrics.
• Innovation: Stay updated with the latest design trends, techniques, and technologies to bring innovative ideas to the team.

To be successful in this role you have:

• 3+ years of experience in UI/UX design, preferably with a focus on internal tools, dashboards, or cloud-based applications.
• A portfolio of work showcasing a variety of production projects and deliverables
• Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, or similar.
• Strong understanding of user-centered design principles and best practices.
• Experience with user research methods and usability testing.
• Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or a related field.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects and meet deadlines.

Would be nice to have:

• Familiarity with HTML, CSS, and JavaScript (a plus)
• Familiarity with ServiceNow products and platform (big plus)

JV20

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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