Job Purpose:

The candidate will be responsible for execution and support for local APAC and global projects, data analytics, process migration, process streamlining/automation, improvement initiatives and regulatory data maintenance by ACG across the global centers, including potential support for site management.

This function entails high interaction with our internal partners including:

Site Management and Business Office, ISG Technology, Markets Technology, Business Unit Management, Capital Markets Sales, KYC, Compliance, Legal, Accounts Control Operations, Middle Office, Settlement Ops, Production Support Team, Front Office Operations and Senior Business Analysts

Key Responsibilities:

Key responsibilities of the team include:

• Accountable for timely generation of all relevant reports/updates for the projects he/she is associated with in the Accounts Control Group across all products and services.
• Support Process Improvement initiatives by providing automation solutions using Microsoft Access, Macros, Excel and other Microsoft Office Suite tools.
• Responsible to own and drive projects as assigned including scheduling calls/meetings with local/regional stakeholders as required.
• Updating Panorama for related projects and ensuring green status. Escalations when necessary
• Participation and representation in Projects Updates calls as required including providing necessary updates
• Provide business analytics support on existing process and future migrations inclusive of liaising with internal and external stakeholders.
• Providing feedback continually to improve the process
• Take an active part in developing and maintaining MIS on end to end processes for tracking turnaround times of deliverables from team and other processing areas

Knowledge/Experience:

• Previous banking experience, specifically of project management, business/data analytics, MIS technology innovation within a global financial services organization would be advantageous;
• Previous experience in presenting and reporting key updates to offshore and onshore senior stakeholders and management.
• Extensive understanding of the implication of reference data to trade lifecycle in equities, fixed income, foreign exchange and other products.
• Previous experience on handling industry regulatory reference data  such as that of China Stock Connect, MIFID II and Consolidated Audit Trail
• Must have experience of/desire to work in a fast paced, metrics and deadline oriented department
• Experience with working with a large, global organization.
• Understanding of Citi’s internal policies and processes and the ability to quickly identify areas of weakness.
• Familiarity with SAP Business Objects and reporting functionality would be a big plus.

Skills:

• Good knowledge of MS Office Suite, including proficiency in Excel, PowerPoint and/or MS Access;
• Strong teamwork skills in a local setting, as well as across different geographic locations;
• Strong workflow management skills with focus on process improvement and operational redesign
• Demonstrate assertive interpersonal and written communication skills with no aversion to client and management interaction
• Ability to work and adapt in an ever-changing regulatory and control environment
• Strong organization, project and change management skills essential
• Ability to focus on high quality work while under pressure.
• Ability to work in a target driven environment meeting agreed SLAs
• Complete all mandatory reports in a timely manner and to required standards
• Excellent awareness of and adherence to audit & risk controls

Qualifications:

• Wiling to work on NAM Shift.
• A business related degree would be advantageous, however less relevant than extensive ‘in situ’ experience
• Capital markets product knowledge is useful
• Experience working to deadlines.
• 2-3 years’ experience working with reference data operations facing Core Macro products (FX, FXO, Rates, Local currency sovereign, and Money Markets), and markets is essential.
• Ability to speak Japanese, Cantonese and Mandarin is a plus

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Competencies:

• Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success.
• Excellent communication (written and verbal).
• Ability to build strong relationships at various levels.
• Willing to be involved in all aspects of a task.
• Exhibit good attention to detail while focused on delivery.
• Ability to work on several initiatives concurrently and cope with changes in priorities.

#hybrid #LI-AR1

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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